Assistant Hotel Manager — Luxury F&B & Operations

eldoradoresort; Kelowna; On-site; CAD 90,000 - 120,000; Full time

Job summary

Eldorado Resort is seeking an Assistant Hotel Manager to lead daily operations and elevate service standards at our premium Kelowna property. You will work hands-on with department heads to translate the Owner’s vision into a consistent, personalized guest experience.

The ideal candidate brings 10+ years in upscale hospitality, a strong F&B background, and a track record of building high-performance teams while managing budgets and scheduling. Weekend and holiday availability is required.

Qualifications

• 10+ years progressive hospitality leadership experience.
• Experience in premium, top-tier hotel environments.
• Proven ability to lead diverse teams and manage recruitment.
• Advanced experience with P&L management and labor cost control.
• Excellent communication and problem-solving skills.
• Available to work weekends and holidays.

Responsibilities

• Oversee day-to-day hotel operations across all departments.
• Drive premium F&B operations, ensure quality and profitability.
• Develop and mentor operational leaders and staff.
• Monitor department schedules and control labor costs.
• Maintain high standards of cleanliness, grooming, and appearance.
• Resolve guest requests and complaints to protect reputation.
• Ensure compliance with safety and regulatory standards.

Skills

Hospitality leadership

F&B management

Staff development

Financial acumen

Problem solving

Education

Post-secondary degree or equivalent

Job description

Eldorado Resort is seeking an Assistant Hotel Manager to lead daily operations and elevate service standards at our premium Kelowna property. You will work hands-on with department heads to translate the Owner’s vision into a consistent, personalized guest experience.

The ideal candidate brings 10+ years in upscale hospitality, a strong F&B background, and a track record of building high-performance teams while managing budgets and scheduling. Weekend and holiday availability is required.