Assistant Front Store Manager

Shoppers Drug Mart; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company is seeking an Assistant Front Store Manager to support the Front Store Manager in managing resources and ensuring store objectives are met. The role emphasizes customer experience, staff engagement, and operational efficiency within a community-focused environment.

Benefits

Discounts

Flexible schedules

Competitive pay

Online learning

Qualifications

• Previous retail management experience required.
• Effective collaboration with management teams.

Responsibilities

• Maintain Store Standards to optimize customer experience.
• Assist in managing labor scheduling with the FSM.
• Comply with Human Resources Standards.

Skills

Planning

Decision-making

Leadership

Time management

Communication

Job description

Join to apply for the Assistant Front Store Manager role at Shoppers Drug Mart.

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability.
• Work with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Assist in managing labor scheduling with the FSM, leveraging Workforce Management (WFM) to maximize productivity.
• Ensure staffing levels are adequate to effectively operate the business.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in conjunction with the FSM, supporting all departments except Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Planning and preparation for inventory management.
• Use judgment and decision-making skills to control expenses.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Effective organization and planning skills.

Experience:

• Previous retail management experience.
• Ability to drive the business, lead by example, and support corporate programs.
• Effective collaboration with management teams.
• Superior interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while benefiting from a national brand. Enjoy discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, colleagues, customers, and community.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect this in its products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Compliance with laws is part of our commitment to doing the right thing, as outlined in our Code of Conduct.