Assistant Front Store Manager

Shoppers Drug Mart; Loyalist; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a locally owned store that emphasizes health, beauty, and convenience. As a key player in the management team, you will assist in optimizing store operations and enhancing customer experience. This role is perfect for those with retail management experience who are passionate about leadership and community engagement. Enjoy a supportive environment with flexible schedules, competitive pay, and opportunities for professional development. Embrace the values of diversity and inclusion while making a positive impact in your community.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Strong leadership and mentorship abilities.
• Effective time management and prioritization skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Front Store Manager in managing resources effectively.
• Maintain store standards to optimize customer experience.
• Support hiring and staff development across departments.

Skills

Planning

Judgment

Decision-making

Leadership

Time Management

Communication

Tools

Workforce Management (WFM)

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

Summary:

Assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store. Focus on improving product flow from the backroom to the sales floor to achieve store objectives.

Duties & Responsibilities:

Operations:

• Maintain store standards to optimize customer experience, drive traffic, and positively impact profitability.
• Work with the management team to ensure store standards are upheld, including in the backroom.
• Assist in managing labor scheduling with the FSM, leveraging Workforce Management (WFM) tools to maximize productivity.
• Ensure staffing levels are adequate for effective store operation.

Human Resources:

• Comply with Human Resources standards.
• Assist with hiring in conjunction with the FSM, supporting hiring across departments (excluding Pharmacy).
• Maintain wage administration within company guidelines.
• Promote the Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Preparation for inventory management.
• Ability to control expenses using sound judgment.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Strong organization and planning abilities.

Experience:

• Previous retail management experience.
• Ability to drive business, lead by example, and support corporate programs.
• Effective teamwork with management.
• Excellent interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store is owned by a local Associate-Owner, providing the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and find ways to care for patients, co-workers, customers, and the community.

Our Associate Owners embrace Canada's diversity, reflecting it in products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws, which is integral to our Code of Conduct—upholding the expectations of our customers and stakeholders.