Assistant Facility Manager

Jones Lang LaSalle Incorporated; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Toronto is seeking an Assistant Facilities Manager to support day-to-day facilities operations of a corporate office. You will coordinate maintenance, assist with preventive programs, and help manage office moves and workplace projects.

The role emphasizes organization, customer service, and the ability to handle multiple priorities in a fast-paced environment while collaborating with vendors and internal stakeholders to maintain a safe and efficient workplace.

Qualifications

• Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
• Experience coordinating facilities operations in a corporate office setting.
• Familiarity with Ontario health and safety practices.

Responsibilities

• Support daily facilities operations for the assigned Toronto office location.
• Coordinate maintenance requests and follow through to resolution.
• Assist in managing preventive and corrective maintenance programs.
• Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
• Support office moves, furniture reconfigurations, and workplace projects.
• Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
• Monitor vendor performance and escalate issues when necessary.
• Assist with service scheduling, work orders, and invoice processing.
• Serve as a point of contact for employees regarding facilities-related requests and concerns.
• Assist with health and safety inspections and compliance activities.
• Maintain facilities reports, maintenance logs, and operational documentation.

Skills

Multitasking

Customer service

Microsoft Office

Facilities coordination

Vendor management

Education

Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field

Tools

Facilities management systems

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Assistant Facilities Manager – TorontoPosition SummaryThe Assistant Facilities Manager supports the day-to-day facilities operations for a corporate office location in Toronto while assisting with select projects and operational support for additional local offices as needed. This role partners closely with the Facilities Manager and key stakeholders to help ensure a safe, efficient, and well-maintained workplace environment.The ideal candidate is highly organized, customer-service-oriented, and capable of managing multiple priorities in a fast-paced office environment.Key ResponsibilitiesFacilities OperationsSupport daily facilities operations for the assigned Toronto office location.Coordinate maintenance requests and follow through to resolution.Assist in managing preventive and corrective maintenance programs.Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.Support office moves, furniture reconfigurations, and workplace projects.Vendor and Service CoordinationCoordinate with vendors and service providers including janitorial, maintenance, and security teams.Monitor vendor performance and escalate issues when necessary.Assist with service scheduling, work orders, and invoice processing.Workplace Experience and Customer ServiceServe as a point of contact for employees regarding facilities-related requests and concerns.Support workplace initiatives and employee experience programs.Help maintain a professional and welcoming office environment.Health, Safety, and ComplianceAssist with health and safety inspections and compliance activities.Support emergency preparedness procedures and building safety programs.Maintain accurate facilities documentation and records.Administrative and Reporting SupportAssist with budget tracking, purchase orders, and invoice reconciliation.Maintain facilities reports, maintenance logs, and operational documentation.Support reporting on key operational metrics and service levels.Stretch Assignments and Project SupportProvide operational support and project assistance for other local office locations as assigned.Participate in facilities improvement initiatives and special projects across the local portfolio.QualificationsBachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.3–5 years of facilities coordination or facilities management experience.Experience supporting corporate office environments preferred.Familiarity with building operations and vendor coordination.Proficiency with Microsoft Office applications and facilities management systems.Knowledge of workplace health and safety practices in Ontario.Skills and CompetenciesStrong organizational and multitasking abilitiesExcellent customer service and communication skillsStrong attention to detail and follow-throughAbility to work independently and collaborativelyProblem-solving and time management skillsAbility to manage changing priorities in a dynamic environmentWorking ConditionsStandard work schedule is Monday through Friday during regular business hours.Position is based onsite in Toronto.Occasional travel to other local office locations may be required.Occasional after-hours support may be required for office projects or operational needs.Preferred AttributesExperience in a multi-site office environment.Strong interpersonal and stakeholder management skills.Interest in professional growth within facilities management and workplace operations.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.