Assistant Facilities Manager

JLL; Halifax; On-site; CAD 65,000 - 90,000; Full time

Job summary

JLL is seeking an Assistant Facilities Manager for a full-time, on-site role to support a leading financial services client. You will work with the Regional Facility Manager to maintain high standards of facility operations, safety, and client satisfaction in a fast-paced environment.

This position requires regular collaboration with vendors and internal teams to ensure service quality and operational efficiency.

Qualifications

• 4+ years of facilities management or related corporate experience.
• Experience coordinating vendors with service quality and responsiveness.
• Strong customer service mindset with professional communication at all levels.
• Proficiency with Microsoft Office and CMMS platforms.

Responsibilities

• Establish and promote a safety-first culture across the site.
• Coordinate operations and maintenance with a focus on client goals and safety procedures.
• Assist in implementing cost-reduction programs and productivity improvements.
• Perform regular building inspections and lifecycle tracking of assets.
• Monitor inventory, order supplies, and document work completed.
• Ensure building systems (elevators, alarms, HVAC, lighting) operate reliably.

Skills

Facilities management

Vendor coordination

Customer service

MS Office

CMMS

Communication

Budget management

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Word

CMMS

Job description

JLL is hiring a dedicated Assistant Facilities Manager for one of it prestigious clients. This role requires full-time, on-site presence five days per week to ensure seamless facility operations and exceptional client service in a fast-paced corporate environment. The successful candidate will work closely with the Regional Facility Manager to maintain the highest standards of facility management while supporting the unique operational needs of a leading financial services organization. We will rely on your exceptional organizational abilities and clear communication skills to foster strong client relationships and ensure leadership remains fully informed of evolving client requirements and strategic needs.

What your day-to-day will look like:

• Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training and operating best practices.
• Work with a team to execute operations & maintenance plans safely and in alignment with client goals. Ensure all Client and JLL safety procedures are followed.
• Execute innovative programs, processes and procedures that reduce operating costs and increase productivity.
• Performing building inspections. Regularly assessing the building and equipment to ensure assets/equipment are functional and clean.
• Maintain asset management and life cycle tracking.
• Monitoring supply inventory and ordering supplies including creating records of completed work.
• Ensuring elevators, fire life safety and security systems, HVAC and lighting are operating effectively.
• Adhere to all Critical Environments procedures, equipment requirements and preventative maintenance to ensure reliability of systems while driving consistency across the portfolio.
• Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience survey results. The ability to access, analyze and utilize data to drive continuous improvement is a must.
• Ensure compliance with JLL operational audit programs, all Health and Safety, Environment and Risk Management policies and procedures that relate to the site/s.
• Adhere to all Key Performance Indicator requirements to ensure all Master Service Agreement and compliance requirements are met.
• This position requires working from Toronto on an occasional basis.
• Other duties as assigned.

Required Qualifications:

• 4+ years of experience in facilities management, workplace operations, or a related corporate environment
• Experience coordinating vendors and service providers with a focus on service quality and responsiveness.
• Strong customer service mindset with the ability to communicate professionally at all levels.
• Proficiency with Microsoft Office and comfort working in CMMS platforms

Preferred Qualifications:

• Bachelor's degree or equivalent experience.
• Experience in a multi-building campus or operationally complex environment.

What We're Looking For:

• Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant
• Experience managing multiple property sites
• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
• Relevant designation LEED, WELL, CFM, FMA is preferred.
• Experience managing budget responsibilities, supplier management, problem solving, and client/customer relations.
• Demonstrated communication skills written and verbal including negotiation and conflict resolution
• Must have strong computer skills, including MS Excel, Word, Power Point and Office
• Strong organizational skills and management skills
• Desire for internal growth and career advancement through continuing education and training programs.
• Travel to remote sites as required with possible overnight stays

What's In It For You:

• Join an industry leader and shape the future of commercial real estate
• Deep investment in cutting-edge technology to power your work
• A supportive, caring and diverse work environment designed for your growth and well-being