Assistant Appointment Coordinator

VICTORIA FORD ALLIANCE - EXECUTIVE; Victoria; On-site; CAD 29,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Pension plan

Vacation entitlement

Job summary

Victoria Ford Alliance in Victoria, BC is seeking an energetic Assistant Appointment Coordinator to support a high-volume appointment workflow. The role is 4 days per week (Wednesday to Saturday) at our new Business Development Centre, with training provided for the right candidate.

You will handle appointment calls, outreach reminders, and provide general operational support, with benefits including medical/dental coverage and pension after waiting period.

Qualifications

• Excellent phone etiquette and communication skills.
• Detail-oriented with strong organizational abilities.
• Willingness to learn and adapt in a fast-paced environment; reception experience is a plus.

Responsibilities

• Receive and confirm service appointments.
• Make appointment outreach calls and reminders.
• Provide general day-to-day operational support.

Skills

Phone etiquette

Communication

Organizational skills

Prioritization

Teamwork

Digital literacy

Tools

Microsoft Office

Job description

Victoria Ford Alliance Administration, Victoria, BC, CA

10 days ago Requisition ID: 1763

Salary Range: $21.00 To $23.00 Hourly

Assistant Appointment Coordinator

Victoria Ford Alliance requires an energetic Assistant Appointment Coordinator to join our dynamic, results driven team. This position is 4 days per week (Wednesday to Saturday) and is located at our beautiful brand-new 2 nd floor Business Development Centre in Victoria, BC. This position is responsible for a high volume of appointment phone calls; therefore, previous reception experience would be considered an asset, although training would be provided for the right candidate.

Who you are:

• A natural conversationalist with exceptional phone etiquette;
• Detail oriented with strong organizational skills;
• Capable of prioritizing and managing various tasks at once;
• Enjoy a fast paced, high energy environment;
• Digitally literate with experience in Microsoft Office or similar applications;
• Able to work well both individually and with a team.

What you will do:

• Receive and confirm service appointments;
• Offer customer outreach, including appointment and routine maintenance reminder calls;
• Provide general day-to-day operational assistance as required.

What we are excited to offer:

• Ongoing growth opportunities and potential for advancement;
• Top industry compensation, vacation entitlement, medical, dental, life insurance and a pension plan (benefits commence after successful completion of a waiting period).

*Please note this position does not offer a remote work option*

Our goal is to bring people aboard with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!