Receptionist

Associa; Victoria; On-site; AUD 45,000 - 54,000; Full time

Benefits offered by this job

Extended medical & dental

37.5-hour week

Sick days

Vacation

Extended health & dental after 3​  mon

Social committee team events

Great Place to Work award

Job summary

Associa is seeking a friendly Receptionist to manage the Victoria office front desk and provide administrative support across the organisation. You will greet guests, answer calls, and assist visitors while maintaining a professional and organized reception area.

The role emphasizes customer service, multitasking, and timely handling of routine tasks. A positive attitude and strong communication skills are essential for success in this position.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Perform other clerical receptionist and administrative duties for all departments in the office team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Time management

Professional appearance

Education

High school diploma

Tools

Fax machines

Printers

Job description

We are looking for a Receptionist to manage our front desk of our Victoria office on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist with Associa BC, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and time management skills are essential for this position.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist and administrative duties for all departments in the office team
• Other duties as assigned

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

• Comprehensive Benefits Package, including extended medical and dental benefits.
• 37.5-hour workweek (Monday-Friday)
• Sick days
• Vacation
• Extended health & dental benefits after probationary 3 months period
• Active Social Committee plans team events
• A great team to work with - we have been awarded the distinction of "Great Place to Work" six years in a row!

At Associa, we’re proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and walks of life.