AR Collections Specialist - Hybrid (Ottawa)

Hydro Ottawa; Ottawa; Hybrid; CAD 26,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Hydro Ottawa is seeking an Accounts Receivable Collections Clerk to support collection activities for non-electricity billings. The role involves maintaining AR files, preparing collection reports, and coordinating with customers to arrange payments.

Candidate should have a High School Diploma, with accounting education or equivalent experience preferred; ERP and Excel/G Suite experience are assets. The position offers a hybrid work model and is based in Ottawa, ON.

Qualifications

• High School Diploma required; accounting diploma/degree preferred or equivalent experience.
• Experience in Accounts Receivable/Collections/Finance is an asset in a fast-paced environment.
• Experience with ERP and customer billing systems, and reporting software is advantageous.

Responsibilities

• Maintain accounts receivable customer files and collection reports.
• Prepare and analyze accounts for collectability, assess penalties and interest charges, document collection activities.
• Investigate inconsistencies in invoices, payments and balances.
• Initiate contact with delinquent accounts and establish payment arrangements.
• Recommend write-off or escalation to collection agency and complete related reports.
• Monitor customers with credit privileges and issue reminders and delinquency notices.
• Support legal preparations for delinquent accounts.
• Communicate with internal or external stakeholders to address billing questions.
• Work with insurance companies to obtain payment for damage claims.
• Perform research and analysis as required.
• Other related duties as assigned.

Skills

Accounts receivable

Billing

Financial analysis

Education

High School Diploma

Accounting diploma/degree preferred

Tools

ERP system

MS Excel

G Suite

Job description

Hydro Ottawa is seeking an Accounts Receivable Collections Clerk to support collection activities for non-electricity billings. The role involves maintaining AR files, preparing collection reports, and coordinating with customers to arrange payments.

Candidate should have a High School Diploma, with accounting education or equivalent experience preferred; ERP and Excel/G Suite experience are assets. The position offers a hybrid work model and is based in Ottawa, ON.