Accounts Receivable & Collections Specialist

Recruiting in Motion; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Our client, a distribution company in Vaughan, Ontario, is seeking an experienced Accounts Receivable & Collections Specialist to join their team on a temporary-to-hire basis. The role focuses on managing customer accounts, calling for overdue balances and resolving payment discrepancies.

The ideal candidate has 10+ years in AR and collections, strong knowledge of Canadian accounting practices, and excellent communication and negotiation skills.

Qualifications

• 10+ years of progressive accounts receivable and collections experience.
• Strong understanding of Canadian accounting and collection practices.
• Comfortable making high-volume collection calls and handling difficult conversations professionally.

Responsibilities

• Manage accounts receivable and maintain accurate customer account records.
• Proactively contact customers regarding outstanding balances and overdue invoices.
• Conduct collection calls and follow up on past-due accounts to ensure timely payment.
• Apply and reconcile customer payments accurately.
• Investigate and resolve payment discrepancies, short payments and account disputes.
• Maintain detailed collection notes and document all customer communications.
• Prepare and monitor AR aging reports and provide regular updates on outstanding accounts.
• Work closely with management, sales and other internal departments to resolve customer account concerns.
• Build and maintain positive customer relationships while ensuring collection objectives are met.

Skills

Accounts receivable

Collections

Negotiation

Communication

Organization

Tools

Sage 300 (ACCPAC)

Job description

About the Opportunity

Our client, an established distribution company located in Vaughan, is seeking an experienced Accounts Receivable & Collection Specialist to join their team on a temporary-to-hire basis.

The ideal candidate is dependable, professional and confident managing customer accounts, conducting collection calls and resolving outstanding balances. This is an excellent opportunity for an experienced AR professional looking for a position with the potential to transition into a permanent role.

Key Responsibilities

• Manage accounts receivable and maintain accurate customer account records.
• Proactively contact customers regarding outstanding balances and overdue invoices.
• Conduct collection calls and follow up on past-due accounts to ensure timely payment.
• Apply and reconcile customer payments accurately.
• Investigate and resolve payment discrepancies, short payments and account disputes.
• Maintain detailed collection notes and document all customer communications.
• Prepare and monitor AR aging reports and provide regular updates on outstanding accounts.
• Work closely with management, sales and other internal departments to resolve customer account concerns.
• Build and maintain positive customer relationships while ensuring collection objectives are met.

Qualifications

• 10+ years of progressive accounts receivable and collections experience.
• Strong understanding of Canadian accounting and collection practices.
• Experience with ACCPAC/Sage 300 would be an asset.
• Comfortable making high-volume collection calls and handling difficult conversations professionally.
• Proven ability to manage outstanding accounts and follow through on collection commitments.
• Stable employment history.
• Strong communication, negotiation and relationship-building skills.
• Highly organized, dependable and confident working independently.
• Formal education is not required; practical, hands-on experience is the priority.

What We're Looking For

We are looking for a seasoned AR and Collections professional who is comfortable picking up the phone, following through on outstanding accounts and taking ownership of the collection process. Someone with a professional approach, strong attention to detail and the ability to build positive customer relationships while achieving collection results.

AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.

The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.