Appointment Setter Agent (Work From Home)

American Income Life Insurance Company; Toronto; Remote; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Training and support

Remote work environment

Weekly pay + bonuses

Career growth and leadership potential

Benefits after 3 months

Job summary

American Income Life Insurance Company is hiring for a remote client service role. The position focuses on guiding clients through enrollment, explaining eligibility, and coordinating virtual meetings with a strong emphasis on personalized coverage options.

Responsibilities include handling calls, answering questions, and assisting clients throughout the application process, with ongoing training and career growth opportunities.

Responsibilities

• Provide benefit enrollment materials and help clients understand eligibility requirements.
• Schedule and coordinate virtual client meetings.
• Answer incoming calls, return messages, and direct inquiries to the appropriate team.
• Respond to coverage questions with clear explanations and attentive service.
• Use our Needs Analysis system to identify client needs and explain personalized coverage options.
• Assist clients throughout the application and enrollment process.
• Collaborate with management and participate in training to stay informed about products, services, and company policies.

Job description

About Our Company

American Income Life helps protect working families across the United States, Canada, and New Zealand, and serves New York through its wholly owned subsidiary, National Income Life Insurance Company.

Since 1951, we have provided life, accident, and supplemental health insurance to members of labor unions, credit unions, associations, and their families. Our representatives build lasting client relationships by offering personalized guidance and meeting families where they feel most comfortable—in their homes through virtual appointments.

Your Responsibilities

• Provide benefit enrollment materials and help clients understand eligibility requirements.
• Schedule and coordinate virtual client meetings.
• Answer incoming calls, return messages, and direct inquiries to the appropriate team.
• Respond to coverage questions with clear explanations and attentive service.
• Use our Needs Analysis system to identify client needs and explain personalized coverage options.
• Assist clients throughout the application and enrollment process.
• Collaborate with management and participate in training to stay informed about products, services, and company policies.

What We Offer

• Comprehensive training and ongoing support.
• A fully remote work environment.
• Competitive compensation with weekly payments and earned bonuses.
• Opportunities for career growth and leadership development.
• Benefits available after three months, subject to eligibility.
• A team culture that supports a healthy work-life balance.