Benefits Consultant - Flexible Schedule - Remote

American Income Life Insurance Company; Mississauga; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive training

Remote work

Weekly pay with bonuses

Career growth

Full benefits after 3 months

Work-life balance

Job summary

American Income Life Insurance Company seeks a remote enrollment specialist to support benefit enrollment, eligibility determinations, and client needs. You will handle inbound calls and route inquiries to the right team while explaining coverage options with empathy.

You’ll use our Needs Analysis system to tailor policy options and work with management to stay informed about products and company policies. The role offers comprehensive training, fully remote work, weekly pay with bonuses, and

Qualifications

• Provide benefit enrollment materials and help determine eligibility.
• Answer incoming customer service calls and direct inquiries to the appropriate team.
• Explain coverage options while keeping each client’s needs and best interests in mind.
• Use our Needs Analysis system to identify coverage needs and explain personalized policy options.
• Work closely with management to stay informed about products, services, and company policies.

Responsibilities

• Provide benefit enrollment materials and help determine eligibility.
• Answer incoming customer service calls and direct inquiries to the appropriate team.
• Return calls and follow up on client requests.
• Explain coverage options while keeping each client’s needs and best interests in mind.
• Use our Needs Analysis system to identify coverage needs and explain personalized policy options.
• Work closely with management to stay informed about products, services, and company policies.

Skills

Customer service

Communication

Needs analysis

Relationship building

Job description

About Our Company

American Income Life helps protect working families across the United States, Canada, and New Zealand, with service in New York provided through its wholly owned subsidiary, National Income Life Insurance Company.

Since 1951, we have offered life, accident, and supplemental health insurance to members of labor unions, credit unions, associations, and their families. Our representatives build lasting client relationships by providing personalized support and meeting families where they feel most comfortable—in their homes.

Your Responsibilities

• Provide benefit enrollment materials and help determine eligibility.

• Answer incoming customer service calls and direct inquiries to the appropriate team.

• Return calls and follow up on client requests.

• Explain coverage options while keeping each client’s needs and best interests in mind.

• Use our Needs Analysis system to identify coverage needs and explain personalized policy options.

• Work closely with management to stay informed about products, services, and company policies.

What We Offer

• Comprehensive training and ongoing support.

• A fully remote, work-from-home opportunity.

• Competitive compensation with weekly pay and opportunities to earn bonuses.

• Opportunities for career growth and advancement.

• Full benefits after three months.

• A team culture that values a healthy work-life balance.

Interview Process

Interviews are conducted virtually through Zoom.