Appointment Coordinator - Path to Service Advisor

Go Auto; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Hands-On Growth

Employee Investment Program

Time off that Counts

Health and Dental

Career Path Built for You

Job summary

Porsche Centre Edmonton is hiring an Appointment Coordinator to join our team. This role focuses on scheduling, recalls/warranty guidance, and ensuring a seamless service experience for guests.

You will answer calls and emails promptly, coordinate with the parts department, and handle payments according to dealership guidelines. This entry offers growth opportunities and hands-on mentorship within our service network.

Qualifications

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy.

Responsibilities

• Efficiently schedule appointments, confirmations, and updates with knowledge and flair.
• Check for outstanding recalls, advise on warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, ensuring a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

Skills

Customer service

Communication

Organization

Tech-savvy

Job description

Porsche Centre Edmonton is hiring an Appointment Coordinator to join our team. This role focuses on scheduling, recalls/warranty guidance, and ensuring a seamless service experience for guests.

You will answer calls and emails promptly, coordinate with the parts department, and handle payments according to dealership guidelines. This entry offers growth opportunities and hands-on mentorship within our service network.