Appointment Coordinator (Porsche Centre Edmonton)

Go Auto; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Hands-On Growth

Employee Investment Program

Time off that Counts

Health and Dental

Career Path Built for You

Job summary

Porsche Centre Edmonton is hiring an Appointment Coordinator to join our team. This role focuses on scheduling, recalls/warranty guidance, and ensuring a seamless service experience for guests.

You will answer calls and emails promptly, coordinate with the parts department, and handle payments according to dealership guidelines. This entry offers growth opportunities and hands-on mentorship within our service network.

Qualifications

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy.

Responsibilities

• Efficiently schedule appointments, confirmations, and updates with knowledge and flair.
• Check for outstanding recalls, advise on warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, ensuring a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

Skills

Customer service

Communication

Organization

Tech-savvy

Job description

Appointment Coordinator (Porsche Centre Edmonton)

Porsche Centre Edmonton is looking to hire an experienced Appointment Coordinator to join our team.

At Porsche Centre Edmonton, growth is at the heart of what we do. We're proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us.

What You’ll Do

• Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

What You’ll Bring

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

What We Offer

• Hands-On Growth - Get real training, mentorship, and support to move your career forward. We'll help you build the skills you need for your next role.
• Employee Investment Program - Earn guaranteed returns of 10% annually, up to 16%.
• Time off that Counts - Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
• Health and Dental - Comprehensive coverage including medical, dental, and a health spending account.
• Career Path Built for You - Ask us about the real success stories of team members who started in this role and grew into leadership positions.

If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you!