Application Support Analyst: Web Apps & Updates

University of Calgary; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

University of Calgary is seeking two Full-time Limited Term Application Support Analysts for approximately 24 months within Information Technologies. You will join the Application Web Services group, supporting onboarding and ongoing maintenance of software used across the university.

The role emphasizes timely updates, security patching, and collaboration with IT teams to implement standard update processes. A CS degree and 3–5 years of experience are required.

Qualifications

• Post-secondary degree in Computer Science or related field.
• 3–5 years of relevant experience.
• Experience with a variety of COTS software and platforms.

Responsibilities

• Review update and patching requirements to resolve vulnerabilities.
• Collaborate with IT teams and vendors to determine update approach.
• Plan and execute system updates with stakeholders.
• Test updates before deployment.
• Develop standards to ensure consistent updates.

Skills

System updates

Vulnerability management

Testing updates

Risk management

Education

Post-secondary degree in Computer Science

Tools

COTS software

Job description

University of Calgary is seeking two Full-time Limited Term Application Support Analysts for approximately 24 months within Information Technologies. You will join the Application Web Services group, supporting onboarding and ongoing maintenance of software used across the university.

The role emphasizes timely updates, security patching, and collaboration with IT teams to implement standard update processes. A CS degree and 3–5 years of experience are required.