Application Specialist

Spartan Controls Ltd.; Edmonton; On-site; CAD 75,000 - 100,000; Full time

Job summary

A leading provider of automation solutions is seeking an Application Specialist/Engineer to develop innovative solutions within their Process Systems & Software unit in Edmonton. The role involves close collaboration with sales teams, handling customer inquiries, and providing cutting-edge technical design to enhance customer value and ensure optimal project handovers.

Qualifications

• 3+ years related work experience in engineering.
• 2+ years of experience with DCS platforms including software and networking.
• Knowledge of process industries and cybersecurity.

Responsibilities

• Work with the sales team to grow the business unit.
• Handle customer inquiries and provide technical solutions.
• Produce quotations and develop proposals.

Skills

Problem Identification

Organizational Skills

Interpersonal Skills

Detail Oriented

Computer Applications

Education

Engineering Degree/Technologist Diploma

Job description

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Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

We are currently seeking a talented Application Specialist/Engineer to join our Process Systems & Software (PSS) business unit in Edmonton.

In this role, you will develop innovative automation and digital solutions proposals to meet our customers' evolving needs. Our PSS BU delivers high-value solutions, offering a comprehensive range of applications, including DeltaV systems, industrial software, networking, cybersecurity, data management, alarm management, and advanced process control. To succeed in this position, you should bring a positive attitude, a passion for learning, and a desire to shape a dynamic and growing business. Collaboration with our sales, project, and lifecycle teams is also key to achieving success. This position will report to the Manager, Systems and Software.

Role and Responsibilities

• Work closely with the Spartan sales team to grow our Process Systems & Software business
• Handle customer inquiries and requests for proposals
• Collaborate with our sales team to understand customer needs, determine requirements and develop technical solutions
• Create system architecture and develop solutions with a focus on best customer value and fit-for-purpose design
• Support pricing strategies and negotiation with Spartan principals
• Produce quotations and develop proposals
• Provide proactive quote and proposal follow-up
• Ensure efficient and smooth sales to projects hand-over
• Build strong relationships with customers and Spartan principals
• Monitor and maintain awareness of product line modifications and technical specifications
• Provide ongoing technology evaluation and input to our proposal standards
• Work with the sales, project and lifecycle teams to achieve business unit (BU) goals
• Support customers on system lifecycle planning when required
• Work with other business units to develop OneSpartan and multi-BU proposals when required
• Participate in our 7/24 on-call rotation

Qualifications and Skills

• Engineering Degree/Technologist Diploma or equivalent credentials
• 3+ years related work experience
• 2+ years direct working experience with DCS platforms (software, configuration, networking, hardware, etc.)
• Knowledge of process industries and processes
• Industrial Networking and Cybersecurity experience an asset
• Familiarity with the Information Technology (IT) and Operational Technology (OT) landscape, including industry trends, technologies and best practices, is considered an asset
• Ability to identify problems, effectively use resources, generate alternatives, choose and implement a solution
• Strong organizational skills and ability to plan, schedule, prioritize tasks and manage multiple deadlines
• Effective interpersonal and communication skills, both written and oral
• A high degree of dependability and reliability
• Detail oriented
• Willingness to learn and desire to advance technical skills
• Ability to work in a team environment and embrace change
• Entrepreneurial work ethic
• Proficient in computer applications such as Word, Excel, Visio, etc.

Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.