Application Specialist

Allnorth Consultants Limited; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Allnorth Consultants Limited seeks an Application Specialist to join their team in Edmonton or Calgary. The role involves overseeing the RFO Central application across various industries. You will provide client training, manage project completions, and ensure the integrity of systems. The ideal candidate has a technical background, strong time management, and problem-solving skills, along with a commitment to safety and teamwork.

Benefits

Employee Assistance Program

Competitive wages and benefits package

Professional development and growth opportunities

Team Member Referral Program

Monthly Lunch & Learn sessions

Qualifications

• 5+ years of field experience in an industrial setting.
• General familiarity with plant processes.
• Working-level proficiency in English.

Responsibilities

• Work with clients to provide training and presentations.
• On-site support determined by project requirements.
• Implement RFO Central software for customers.

Skills

Database management

Time management

Problem solving

Attention to detail

Communication

Education

Technical diploma or relevant trade certificate

Tools

SQL

Power BI

Microsoft Office Suite

Job description

Application Specialist

Edmonton, Alberta

About Allnorth

BIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOU

Allnorth is a multi-disciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions to clients in the metals and minerals, energy and renewables, fiber and chemicals, and infrastructure sectors. With offices across Canada, and into the US and Mexico, we continue to grow!

Our team is our most valuable asset, and a triple bottom line (TBL) philosophy is at the heart of our business. It takes a talented, motivated and empowered team to delight our clients, driving profitability for all parties. When it comes to guiding principles, safety is part of our DNA, we are committed to building and nurturing Indigenous relationships, we support our communities, and we recognize the importance of environmental stewardship.

Our Ideal Candidate

Allnorth is seeking a RFO Central – Application Specialist to join our team either in Calgary or Edmonton. RFO Central is a web application designed to maintain data integrity throughout the project life-cycle by documenting and progressing project completions and turnover. The RFO Central software application is used in many industries including Oil & Gas, Mining, Petrochemical, Commercial Construction and others. In this position, you will become an expert in the implementation of the software for our customers and contractors alike.

As a successful candidate, you will need to have obtained a Technical diploma or relevant trade certificate (instrumentation, power engineering, electrical, millwright). 5+ years of field experience in an industrial setting.

A Day in the Life

• Work with our clients – willingness to do presentations, demos, and training.
• Building relationships with clients – willingness to participate in business development initiatives.
• Time management.
• Responding to emergencies: willingness to accept calls after hours, if required.
• On-site support requirements will be determined on a project-by-project basis by the client.
• Fulltime, permanent position – may require work outside regular office hours.
• Location: Primary location in either Calgary or Edmonton office, with the potential to work remotely when not on-site
  
  

What You’ll Bring to the Team

• Computer literate.
• Proficiency in database management is an asset but not essential (SQL, Power BI, PowerQuery, etc.) – training will be provided.
• Proficiency with Microsoft Office (Word, SharePoint, Excel, Access).
• Experience with turnover and completion processes.
• Familiarity with QA/QC processes and procedures.
• General familiarity with plant processes.
• Must be able to read piping and instrumentation diagrams (P&IDs), single lines, isometrics, etc.
• Ability to communicate technical information.
• Working-level proficiency in English.
• Problem solving skills.
• Attention to detail.
  
  

What’s in it for you?

We believe that a happy and fulfilled team leads to exceptional results, which is why we offer a range of perks designed to support your well-being, career growth and community engagement.

• Employee Assistance Program for team members and their families
• Competitive wages and benefits package
• Opportunity to work on meaningful electrical projects
• Safe, rewarding work environment with opportunities to expand your skills
• Exposure to a variety of industrial projects across Western Canada
• A culture of respect and inclusivity fosters long term relationships and a team atmosphere
• Professional development and growth opportunities
• Team Member Referral Program
• Monthly “Lunch & Learn” sessions
• Opportunities to bond with other team members, have fun and make a difference through involvement in social and safety committees, as well as fundraising and community support initiatives (e.g. Movember, Pi Day, Food Banks, Women’s Shelters, Ronald McDonald House, Earth Day clean ups, etc.).

WE TAKE CARE OF YOU SO YOU CAN TAKE CARE OF OUR CLIENTS

In joining us you’ll face rewarding, career-developing challenges that enable you to contribute to our clients’ successes, and despite how much we grow, you’ll never be just a number, but rather a vital member of the Allnorth Team.

Engage with us at Allnorth and be empowered to enrich people’s lives, including your own.