Apparel Sales & Customer Experience Specialist

Roots; Calgary; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Roots in Calgary is seeking a Sales Associate to deliver exceptional service, promote our core values, and develop customers for life. Reporting to the Store Manager, this role focuses on building relationships and ensuring a memorable in-store experience.

Responsibilities include POS transactions, merchandising, replenishment, and maintaining store presentation while adhering to Loss Prevention guidelines. We value a friendly, upbeat, and customer-focused approach.

Qualifications

• Retail experience in apparel or similar is preferred.
• Ability to build relationships with customers.
• Experience with cash handling and POS operations.

Responsibilities

• Be a team player and contribute to store success.
• Display a customer-first attitude to build loyalty.
• Process POS transactions and merchandise the store.
• Receive shipments, replenish stock, and manage price markdowns.
• Maintain fitting rooms and visual displays to company standards.
• Adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationship

Cash handling

Merchandise presentation

Self-starter

Presentation skills

Positive attitude

Customer needs understanding

Job description

Roots in Calgary is seeking a Sales Associate to deliver exceptional service, promote our core values, and develop customers for life. Reporting to the Store Manager, this role focuses on building relationships and ensuring a memorable in-store experience.

Responsibilities include POS transactions, merchandising, replenishment, and maintaining store presentation while adhering to Loss Prevention guidelines. We value a friendly, upbeat, and customer-focused approach.