API Reliability Engineer – Enterprise Uptime & Resilience

Deliverect; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Deliverect is seeking a focused Reliability Engineer to join our Product Department in North America. You will own incidents, optimize API-driven backend systems built with Python and Flask, and implement proactive monitoring across Commerce, Kiosk, Dispatch, and Restaurant products.

Collaboration with engineering and customer-facing teams is essential to prevent outages and improve uptime. You will work in a time zone aligned with North American operations, building scalable detection

Qualifications

• Proven Python experience in web or API contexts (Flask/Eve).
• Experience designing and troubleshooting modern API architectures (REST/JSON-RPC/SOAP).
• Hands-on with containerized workloads using Docker and Kubernetes in cloud environments.
• Track record maintaining reliability and uptime for high-scale SaaS platforms.

Responsibilities

• Safeguard system health, latency, throughput, and error rates for NA enterprise accounts across multiple products.
• Architect and maintain proactive monitoring, alerting, and detection systems to preempt degradation.
• Own critical incident responses in the North American time zone, participate in on-call rotations.
• Conduct blameless RCAs and post-mortems, driving permanent preventative fixes with engineering teams.
• Fix bugs, apply resilience patches, and implement feature enhancements in core codebase (Python/Flask/Eve).
• Collaborate with Forward Deployed Engineering, Customer Success, and enterprise stakeholders to translate client challenges into scalable solutions.

Skills

Python

Flask

APIs

Kubernetes

Docker

MongoDB

Git

RCA

On-call

Collaboration

Job description

Deliverect is seeking a focused Reliability Engineer to join our Product Department in North America. You will own incidents, optimize API-driven backend systems built with Python and Flask, and implement proactive monitoring across Commerce, Kiosk, Dispatch, and Restaurant products.

Collaboration with engineering and customer-facing teams is essential to prevent outages and improve uptime. You will work in a time zone aligned with North American operations, building scalable detection