Analyste, Workday – Workday, Analyst

Sid Lee; Montreal; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading creative collective, Sid Lee, is seeking an ERP Business Analyst to support users and optimize ERP features. The role involves collaboration with the ERP team and Finance department, focusing on data management, system enhancements, and ensuring effective use of ERP systems across international teams. The ideal candidate will have a strong background in IT or finance, experience with ERP systems like Workday, and fluency in both French and English.

Qualifications

• Bachelor's degree in IT, Management, Administration, or related field.
• 2-5 years of experience in similar roles.
• Fluent in French and English.

Responsibilities

• Provide ERP user support to North America and Europe.
• Document requirements and configurations.
• Optimize ERP practices and analyze requests.

Skills

Data management

User training

Business needs analysis

Communication

Data quality assurance

Education

Bachelor's degree in Information Technology

Relevant field of study

Tools

Workday

Job description

REQUIS

WHO WE ARE

Sid Lee is a multidisciplinary creative collective striving to make a difference and celebrate culture with bold ideas. Its professionals work as one team from offices in Montreal, Toronto, New York, Paris, London, Los Angeles and Seattle. Their mission is to create what matters through brand building, brand expression and brand experience. Its creative community also includes Yard, Digital Kitchen, BIMM and Haigo.

Alongside progressive clients, Sid Lee draws on its rich collection of disciplines, from design to data and experiential communication and technology to advertising and architecture, empowering its clients to outperform their competitors, earn the trust of their customers and increase their influence on culture.

Sid Lee is a member of kyu, a collective of top-tier global creative companies established by Hakuhodo DY Holdings. Sid Lee also imagined C2 Montréal, one of the largest creative-business conferences in the world.

ROLE

Reporting to the IT VP and under the supervision of the Lead Business Analyst, you will work closely with the ERP team, the Finance team, and the ERP vendors to provide necessary support to users, implement improvements and optimizations to achieve system maintenance and enhancement goals.

Your main function will be to support users by assessing the risks, feasibility, and impact of required ERP features. You will need to understand agency challenges and determine appropriate operational solutions, considering both systems and manual processes.

RESPONSIBILITIES

• Act as a daily resource for : ERP support to users in North America and Europe; User training; Process documentation, reference documents, and training; Business needs analysis; Operational processes; System configuration; Functionality testing; Data quality assurance and integrity; Communication on the deployment of new features, updates, or any other changes to the ERP; Report and dashboard creation.
• Analyze requests and provide necessary support;
• Document requirements and configurations;
• Make recommendations based on business needs and system capabilities;
• Optimize practices by making required configuration changes;
• Evaluate new features and propose improvements, create reports and dashboards;
• Coordinate work between supplier technicians / programmers and users;
• Validate and manage access for security purposes.

REQUIREMENTS

• Bachelor's degree in Information Technology, Management, Administration, Finance, or a related field;
• Between 2 to 5 years of experience in similar roles in data management and ERPs;
• Knowledge of Workday ;
• Understanding of the accounting cycle, payable / receivable processes, and financial reporting process;
• Fluent in French and English, both verbal and written (International collaborators and customers).

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