Airport Shift Supervisor - Lead Fast-Paced F&B Team

SSP Group plc; Edmonton; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Health & prescription plans

RRSP employer matching

Employee meal plan

Paid vacation

Free employee parking

Job summary

SSP Canada at Edmonton International Airport is seeking a Starbucks Shift Supervisor to lead front-line teams and uphold brand standards in a busy travel hub. This role marks the first step into management, focusing on guest satisfaction, coaching, and maintaining operational excellence across shifts.

You will drive adherence to brand standards, manage schedules, supervise staff, and ensure checkout accuracy while delivering outstanding customer service in a fast-paced environment.

Qualifications

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to work as part of a team within a fast paced food service environment.

Responsibilities

• Lead a shift to ensure all operational standards are met or exceeded.
• Communicate and clarify major duties, priorities, and expectations to team members and provide coaching/feedback.
• Ensure products are of the highest quality and that brand standards are followed in merchandising and cleanliness.
• Oversee cash duties and cash handling processes.

Skills

Management experience

Interpersonal skills

Communication skills

Team leadership

Cash handling

Supervisory experience

Job description

SSP Canada at Edmonton International Airport is seeking a Starbucks Shift Supervisor to lead front-line teams and uphold brand standards in a busy travel hub. This role marks the first step into management, focusing on guest satisfaction, coaching, and maintaining operational excellence across shifts.

You will drive adherence to brand standards, manage schedules, supervise staff, and ensure checkout accuracy while delivering outstanding customer service in a fast-paced environment.