Starbucks Shift Supervisor - Edmonton Airport

SSP Deutschland GmbH; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Prescription

Dental

Vision

Life Plans

RRSP Employer Matching

Employee Meal Plan

Paid Vacation

Free Employee Parking

Job summary

SSP Canada at Edmonton International Airport is hiring a Starbucks Shift Supervisor. This role leads a shift, ensures guest priorities are met, and maintains brand standards while coaching team members.

The position emphasizes customer service, cash handling, and maintaining high-quality food and beverage standards in a fast-paced airport environment.

Qualifications

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to work as part of a team within a fast paced food service environment.
• Supervisory experience required.

Responsibilities

• Understand that the guest is the #1 priority and provide attentive service.
• Lead a shift to meet or exceed operational standards.
• Maintain brand standards and daily checklists and cleaning schedules.
• Coach and give feedback to team members, verbally and in writing.
• Oversee cash duties and ensure accurate handling.

Skills

Management Experience

Interpersonal Skills

Communication Skills

Team Leadership

Cash Handling

Job description

• $18.00 / hour
• Health & Prescription, Dental, Vision, and Life Plans
• RRSP Employer Matching
• Employee Meal Plan
• Paid Vacation
• Free Employee Parking

We're Hiring! Come work for SSP Canada at Edmonton International Airport as a Starbucks Shift Supervisor!

At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.

Our Shift Supervisors are experts at a few things:

• Understand that our guest is our # 1 priority.
• Ensure that all products and merchandising brand standards are adhered to.
• Leading a shift to ensure all operational standards are met or exceeded.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules arecompleted on a daily basis.
• Communicate and clarify major job duties, priorities, and expectations to team members and provide continuouscoaching and constructive feedback in a timely manner, through verbal and written documentation.
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Responsiblefor overseeing cash duties.

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Skills and Other Requirements:

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to work as part of a team within a fast paced food service environment.
• Supervisory experience required.
• Cash handling experience required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation