Aircraft Loading Supervisor

Lufthansa Group; Canada; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Lufthansa Group in Canada seeks an Aircraft Loading Supervisor to coordinate ground handling and ensure safety and efficiency across all loading operations. You will lead service partners and manage weight and balance documentation, contributing to on-time departures.

You will supervise ramp activities, coordinate cargo, catering, cleanup, boarding, and related processes while ensuring compliance with safety standards and airline procedures.

Qualifications

• High school diploma/GED required or equivalent.
• Bachelor’s degree desirable but not required.
• 1–3 years in aircraft handling or knowledge of passenger handling/gate processes desirable.
• Fluency in English language required.
• German and other language desirable.
• Knowledge of airport procedures and processes.
• Valid ALS Qualification and SERP planning knowledge may be required.

Responsibilities

• Coordinate Weight and Balance documentation with LHG Centralized Load Control.
• Maintain daily trip files and all aircraft-handling statistics.
• Supervise ramp functions and operational safety checks before departure.
• Coordinate all phases of aircraft handling (catering, cleaning, fueling, cargo, boarding, pushback).
• Supervise service partners and ensure proper cargo buildup for bulk loading or ULDs.

Skills

English fluency

German language desirable

Shift work

High stress management

Education

High school diploma/GED

Bachelor’s degree desirable

Job description

Keep every flight moving safely, smoothly, and on time!

Coordinate aircraft handling from ground to departure, lead service partners, and ensure every detail meets the highest standards of safety and efficiency.

Take the lead on the ground and help aviation take flight!

Tasks

As the Aircraft Loading Supervisor, you will perform the following duties:

• Responsible for coordinating Weight and Balance documentation with LHG Centralized Load Control
• Maintain daily trip files as well as all aircraft-handling related statistical data
• Supervision of ramp functions
• Operational safety/load security checks on aircraft prior to departure, which also includes the coordination of all operational activities during irregularities
• Coordination of all phases of aircraft handling, including catering, cleaning, fueling, cargo handling, authorities, crew and passenger boarding/de-boarding as well as pushback and walkout assistance
• Supervision of service partners during all phases of aircraft loading/unloading, including checking on correct buildup/preparation of cargo – destined for bulk loading or in unit load devices

* All other duties as assigned or required

Requirements

To thrive in this role, we value a combination of the following requirements:

• High school diploma/GED required
• Bachelor’s degree desirable
• 1-3 years of work experience in aircraft handling or knowledge of passenger handling and gate processes desirable
• Fluency in English language required
• German and other language desirable
• Knowledge of airport procedures and processes
• Successful completion of Training in Aircraft Handling (including DCS systems)*
• Valid ALS Qualification *
• Knowledge of Emergency Response (SERP) planning *

*Participation in respective trainings to acquire respective qualifications required

• Willingness to travel
• Must possess a valid driver’s license
• Manage high stress levels
• Lift up to 70 lbs
• Outdoor weather conditions
• Must be willing to work shifts
• Must possess a legal work permit in Canada

* CV/Resume required

* Company will not provide relocation assistance

About Deutsche Lufthansa AG

The Lufthansa Group is an aviation group with operations worldwide. As the biggest airline group by revenue, it plays the leading role in its European home market. With 100.000 employees, the Lufthansa Group generated revenue of EUR 39,597m in the financial year 2025. The Lufthansa Group consists of the business segments Passenger Airlines, Logistics, MRO and Additional Businesses and Group Functions.