AI Pre-Sales & Customer Success Specialist

GAIN; Toronto; Hybrid; CAD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid work environment

Flex-Fridays

3 weeks paid time off

Health and dental coverage

Wellness accounts

Recognition programs

Job summary

A dynamic marketing agency in Toronto is looking for an AI Products - Pre-sales & Customer Success Specialist to engage with clients on AI products. In this role, you will lead discovery sessions, deliver compelling demos, and ensure successful onboarding for higher-tier subscriptions. With 4-6 years of experience in client-facing positions and strong knowledge in performance marketing, you will contribute to client success while working collaboratively with internal teams. This position offers a hybrid work environment and competitive compensation.

Qualifications

• 4-6 years in B2B SaaS client-facing roles like pre-sales or customer success.
• Experience in delivering tailored software demos.
• Familiarity with performance marketing and CRO concepts.

Responsibilities

• Lead discovery conversations to understand client needs.
• Own the demo program for high-touch prospects.
• Lead onboarding for clients purchasing higher-tier subscriptions.

Skills

Client engagement

Software demo delivery

Performance marketing knowledge

Analytical thinking

Collaboration

Tools

HubSpot

Salesforce

Job description

A dynamic marketing agency in Toronto is looking for an AI Products - Pre-sales & Customer Success Specialist to engage with clients on AI products. In this role, you will lead discovery sessions, deliver compelling demos, and ensure successful onboarding for higher-tier subscriptions. With 4-6 years of experience in client-facing positions and strong knowledge in performance marketing, you will contribute to client success while working collaboratively with internal teams. This position offers a hybrid work environment and competitive compensation.