Agent(e) administratif(ve) de service

SMS Equipment Inc.; Val-d'Or; On-site; CAD 42,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training

Group RRSP with employer participation

Full benefits package incl. telemed

Job summary

SMS Equipment Inc. is seeking an administrative specialist in the service department to enter quotes, manage work orders, and maintain records. You will support maintenance contracts, supplier invoicing, and OH&S documentation within a dynamic equipment service team.

The role requires 2–3 years in a similar position, strong MS-Office skills, and basic knowledge of construction forestry equipment. Training and benefits are provided as part of a comprehensive package.

Qualifications

• DEP or Attestation in administration is required.
• Basic technical knowledge of Construction Equipment and Forestry is a plus.
• Minimum 2 to 3 years experience in a similar position.
• Excellent knowledge of MS-Office suite.
• Knowledge of Komatsu products is an asset.

Responsibilities

• Enter quotes into the eXtend software.
• Open and close work orders (Internal, External, Customer, Inter-Branch, Warranty, Recall Campaigns, Maintenance Contracts, Assembly, etc.).
• Open and update HotLinks for work orders.
• Track maintenance contracts.
• Issue order numbers to suppliers (external purchases).
• Maintain service vehicle records.
• Open and update OHS records.
• Create and update equipment records within the service department.
• Maintain various reports related to service department management. (Report Manager)
• Perform various tasks as requested by the immediate supervisor.

Skills

Data entry

MS-Office

Administrative skills

Record keeping

Education

DEP/Attestation in administration

Tools

eXtend software

Report Manager

Job description

Description

Take your career to the next level !

Why Work for SMS Equipment?

• Competitive salary - Attractive total compensation.
• Ongoing training - Access to leading-edge technical training and professional development opportunities.
• Benefits ;
  • Group RRSP with employer participation.
  • Full benefits package upon entry, including telemedicine.
• Safety first - An organizational culture focused on the safety and well-being of our employees.

Your role:

• Enter quotes into the eXtend software.
• Open and close work orders. (Internal, External, Customer, Inter-Branch, Warranty, Recall Campaigns, Maintenance Contracts, Assembly, etc.)
• Open and update HotLinks for work orders.
• Track maintenance contracts.
• Issue order numbers to suppliers (external purchases).
• Maintain service vehicle records.
• Open and update OHS records.
• Create and update equipment records within the service department.
• Maintain various reports related to service department management. (Report Manager)
• Perform various tasks as requested by the immediate supervisor.

What you bring:

• DEP or Attestation of Collegial Studies in administration.
• Basic technical knowledge of Construction Equipment and Forestry.
• Minimum 2 to 3 years experience in a similar position.
• Excellent knowledge of MS-Office suite.
• Knowledge of Komatsu products is an asset.

Join SMS Equipment and experience a career where the right partnership makes everything possible.

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are committed to employment equity and encourage applications from all groups covered by an equal opportunity program.