Agent, accounts payable

Domtar; Montreal (administrative region); Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid workplace

Three weeks vacation + three floating

Annual bonus

Group insurance from day one

Telemedicine services

Education assistance

Job summary

Domtar is seeking an Agent, Accounts Payable in Montreal, QC, to ensure accurate invoice processing and vendor records. You will work closely with cross‑functional teams and support month‑end closings in a hybrid work environment.

The role requires 2+ years in accounts payable, strong Excel skills, and fluency in French and English. You will engage with suppliers, review contractual invoicing terms, and contribute to process improvements across finance operations.

Qualifications

• Minimum 2 years of accounts payable experience in a large/complex organization
• Experience working remotely and with digital documentation
• Excellent written and verbal communication in French and English

Responsibilities

• Process and record invoices in SAP and Guide TI
• Reconcile vendor statements regularly to maintain accurate records
• Analyze and resolve problematic invoices
• Review invoiced amounts against contracts to resolve discrepancies
• Collaborate with MDM and Logistics teams to ensure rate accuracy
• Participate in month-end closing process
• Maintain communication with internal stakeholders and suppliers for timely processing
• Monitor vendor debit balances and accrued accounts
• Respond to emails and calls in a timely manner

Skills

Excel

Analytical skills

Accuracy

Customer service

Interpersonal skills

Collaboration

Team communication

Education

Diploma in accounting or related field

Bachelor’s degree in administration or accounting

Tools

SAP

Guide TI

Job description

Agent, Accounts Payable

Full‑time permanent position located in Montreal, Quebec, Canada. Reporting to the Supervisor, Accounts Payable, the Agent will support financial operations by ensuring accurate invoice processing, maintaining vendor records, and contributing to continuous improvement.

Responsibilities

• Process and record invoices in various systems, including SAP and Guide TI.
• Perform regular reconciliations of vendor statements to maintain accurate financial records.
• Analyze and resolve problematic invoices.
• Review invoiced amounts to ensure they match contractual terms and resolve discrepancies.
• Work closely with the MDM and Logistics teams to ensure rate accuracy in the system.
• Participate in the month‑end closing process.
• Maintain ongoing communication with internal stakeholders and suppliers to ensure proper invoice processing.
• Monitor vendor debit balances and accrued accounts.
• Respond to emails and phone calls in a timely manner.

Skills

• Advanced knowledge of Microsoft Office, particularly Excel (advanced functions and analysis).
• Strong analytical skills and ability to solve complex problems.
• High level of accuracy, attention to detail, and ability to meet deadlines.
• Strong customer service orientation and ability to prioritize effectively.
• Excellent interpersonal skills with the ability to influence and collaborate across teams.
• Proactive, collaborative, and committed to contributing to the team’s success.
• Ability to work effectively in a team, communicate with all levels, and adapt quickly to change.

Profile

• Diploma (DEP, AEC, or DEC) in accounting or a related field.
• Bachelor’s degree in administration or accounting (an asset).
• Minimum of 2 years of relevant experience in Accounts Payable, preferably in a complex or large organization.
• Experience working remotely and with digital documentation.
• Excellent written and verbal communication skills in both French and English.

Benefits

• Competitive salary and annual bonus.
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on experience.
• Full range of group insurance from the first day of work.
• Telemedicine services.
• Defined‑contribution pension plan with generous employer participation from the first day of work.
• Employee and family assistance program.
• Education assistance program.
• Hybrid workplace: in‑person and remote work.
• Work environment based on respect, inclusion and diversity.
• Office accessible by public transit.

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.