Aesthetic Clinic Receptionist: Front Desk & Client Care

Gexel Telecom International Inc.; Ottawa; On-site; CAD 32,000 - 48,000; Full time

Job summary

Dermapure in Ottawa is seeking a friendly receptionist to greet clients and manage the front desk for our beauty and medical aesthetics clinic.

You will create and update client files, answer calls and emails, book appointments, and prepare daily paperwork. This role requires a high school diploma, at least two years of related experience, excellent English communication, and a reliable, collaborative attitude. Join a fast-paced clinic committed to patient care and professional service.

Qualifications

• High school diploma required; office administration training is a significant asset.
• At least two years of experience in a similar role.
• English language proficiency is essential; all client/colleague communication is conducted in English.

Responsibilities

• Greet customers at the clinic and provide outstanding customer service.
• Create and update customer files.
• Answer calls and reply to emails with knowledge of aesthetic procedures.
• Book appointments and manage the clinic calendar.
• Prepare customer files for next-day appointments.
• Manage opening and closing procedures.
• Handle correspondence and postal mail.
• Coordinate daily treatments with the consultant.
• Manage the clinic's info email inbox.
• Maintain reception, boutique, and waiting areas.
• Order office supplies and beverages.
• Balance daily reports and transfer receivables to accounting.
• Ensure cash in register is available and notify supervisor.
• Prepare and verify customer invoices daily.

Skills

Communication

Teamwork

Initiative

Autonomy

Planning

Reliability

Flexibility

Education

High school diploma

Office administration training

Job description

Dermapure in Ottawa is seeking a friendly receptionist to greet clients and manage the front desk for our beauty and medical aesthetics clinic.

You will create and update client files, answer calls and emails, book appointments, and prepare daily paperwork. This role requires a high school diploma, at least two years of related experience, excellent English communication, and a reliable, collaborative attitude. Join a fast-paced clinic committed to patient care and professional service.