Aesthetic Clinic Receptionist: Guest Experience & Admin

Dermapure group; Victoria; On-site; CAD 38,000 - 48,000; Full time

Job summary

Dermapure is seeking an administrator/receptionist for our Victoria clinic to deliver exceptional client service. You will greet clients, manage files, and coordinate appointments while handling calls and emails in English.

You will support opening/closing procedures, maintain the reception area, and balance daily reports with the receptionist team. The role requires a professional, autonomous individual with strong organizational skills.

Qualifications

• High school diploma required; office administration training is a strong asset.
• At least two years of experience in a similar role.
• Fluent in English; all client communications are in English.
• Committed to client well-being; strong communication and teamwork.
• Shows initiative, autonomy, reliability, and flexibility.

Responsibilities

• Greet customers and provide outstanding customer service.
• Create and update client files.
• Answer calls and emails with knowledge of aesetric procedures.
• Book appointments and manage the calendar.
• Prepare files for next-day appointments.
• Handle opening and closing procedures.
• Manage correspondence and postal mail.
• Coordinate daily treatments with the consultant.
• Manage the clinic info inbox.
• Maintain reception, boutique and waiting areas.
• Order office supplies and beverages.
• Balance daily reports and transfer receivables to accounting.
• Ensure cash in register and notify supervisor.
• Prepare and verify invoices daily.

Skills

Customer service

Communication

Teamwork

Autonomy

Integrity

Education

High School Diploma

Office administration training

Job description

Dermapure is seeking an administrator/receptionist for our Victoria clinic to deliver exceptional client service. You will greet clients, manage files, and coordinate appointments while handling calls and emails in English.

You will support opening/closing procedures, maintain the reception area, and balance daily reports with the receptionist team. The role requires a professional, autonomous individual with strong organizational skills.