Receptionist

Gexel Telecom International Inc.; Victoria; On-site; CAD 36,000 - 48,000; Full time

Job summary

Dermapure is seeking a front desk receptionist to join our Canada-wide network of clinics. You will greet clients, manage files, handle calls and emails, and coordinate appointments with the team to ensure smooth daily operations.

The role requires at least two years of experience, a high school diploma, and strong English communication. You will support a fast-paced clinic environment with attention to detail and professional client service.

Qualifications

• High school diploma required; office administration training a significant asset.
• At least two years of experience in a similar role.
• English language proficiency is essential; all client and colleague communication is in English.
• Committed to client well-being and delivering excellent service.
• Effective communication and teamwork; reliability and integrity.
• Shows initiative, autonomy, and ability to plan and coordinate activities.
• Demonstrates rigor, reliability, and flexibility.

Responsibilities

• Greet clients at the clinic and provide outstanding customer service.
• Create and update customer files.
• Answer calls and emails with knowledge of aesthetic procedures.
• Book appointments and manage the calendar.
• Prepare files for next-day appointments.
• Follow opening and closing procedures.
• Manage correspondence and postal mail.
• Coordinate daily treatments with the consultant.
• Maintain clinic and reception area; ensure stock.
• Order office supplies and beverages.
• Balance daily reports and transfer receivables to accounting.
• Ensure cash in register and notify the supervisor.
• Prepare customer invoices and verify daily.

Skills

Customer service

Office administration

Communication

Teamwork

Attention to detail

Initiative

Education

High school diploma

Office administration training

Job description

Are you passionate about beauty and medical aesthetics? Do you enjoy taking care of clients by offering personalized solutions that meet their needs and expectations?

Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.

Responsibilities -

• Greet customers when they arrive at the clinic and provide outstanding customer service;
• Create a file for each new customer and update existing customer files;
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures;
• Book customer appointments and manage the appointment calendar;
• Prepare customer files for next-day appointments;
• Implement the clinic’s opening and closing procedures;
• Manage correspondence and postal mail;
• Establish the day's treatments in collaboration with the consultant;
• Manage the clinic’s info e-mail inbox;
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
• Order office supplies and beverages;
• Close batches, balance daily reports and transfer receivables to accounting;
• Ensure availability of cash in the register and notify the person in charge;
• Prepare customer invoices and verify invoices daily.

Qualifications -

• High school diploma required, office administration training (a significant asset);
• At least two (2) years of experience in a similar role;
• Languages spoken and written: English;Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English.
• Committed to the well-being of the client;
• Effective communication skills;
• Demonstrates teamwork and collaboration;
• Integrity and trustworthiness;
• Shows initiative and autonomy;
• Able to plan and coordinate activities;
• Demonstrates rigor, reliability, and flexibility.

Our core values -

We care about our employees. We innovate to succeed. We dare to be different. We empower each other to rise.

Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.