Aerie - Selling Team Leader (Assistant Manager)

AEO; Niagara-on-the-Lake; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Selling Team Leader to elevate the guest experience and drive sales in a dynamic retail environment. This role focuses on developing a high-performing team through effective coaching and training, while also ensuring operational excellence and adherence to brand standards. You will play a pivotal role in shaping business strategies and achieving key performance indicators. Join a vibrant team that values integrity, teamwork, and personal growth, and enjoy the perks of working in a supportive and engaging atmosphere. If you thrive in a fast-paced retail setting and have a knack for leadership, this opportunity is perfect for you.

Benefits

40% off products

Opportunities for development

Participation in store contests

Flexible scheduling

Qualifications

• Proven experience in retail management with a focus on sales and team leadership.
• Strong ability to motivate teams and drive sales through effective coaching.

Responsibilities

• Drive sales by maximizing productivity and building guest loyalty.
• Recruit, train, and develop team members to ensure outstanding service.

Skills

Sales Leadership

Team Motivation

Talent Recruitment

Operational Innovation

Customer Service

Time Management

Business Acumen

Education

Retail Management Experience

Job description

YOUR ROLE

As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards, and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

1. You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
2. You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
3. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
4. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
5. You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
6. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

1. You love AE and Aerie products!
2. You've led teams in a retail management role previously - #practicemakesperfect!
3. You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
4. You know how to lead and develop teams and have a general understanding of employment law.
5. Business acumen? You've got it!
6. You have flexible availability - you're available to work when the guest shops!

OUR ASSOCIATES LOVE AEO BECAUSE:

1. They work with REAL people - there's nothing like your #AEOFamily.
2. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
3. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
4. They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.