Admissions Front Desk Concierge – Bilingual

LCI Education; Montreal West; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Permanent full-time position

Group insurance

Retirement Savings Plan

Health and wellness program

Job summary

LaSalle College is seeking a Customer Service Officer to act as the first contact for prospective learners. You will welcome visitors, respond to inquiries, and maintain communication with the admissions team at LaSalle College in Montreal.

The role requires a High School Diploma, schedule flexibility, and fluency in French and professional English. This is a permanent full-time position with benefits and a supportive environment.

Qualifications

• High School Diploma (SSD) is required.
• Schedule flexibility is needed.
• Knowledge of the Microsoft suite is required.
• Fluency in French (written and spoken) is required.
• Professional level English (written and spoken) is required.

Responsibilities

• Welcome visitors to the reception with courteous, professional service and guide them to the appropriate services.
• Receive and transfer calls and voice messages.
• Receive parcels and send postal items; manage supplies.
• Communicate information by email to other receptionists or replacements.
• Assist prospective students with inquiries via phone, chat, social media, or email.
• Collaborate with admissions counselors to transfer communications to other departments.
• Promote information sessions and school visits; participate in events.
• Enter data into the CRM system and maintain accurate records.
• Perform other related tasks as needed.

Skills

Customer service

Reception duties

French fluency

Professional English

Microsoft Office

Education

High School Diploma (SSD)

Tools

CRM system

Job description

LaSalle College is seeking a Customer Service Officer to act as the first contact for prospective learners. You will welcome visitors, respond to inquiries, and maintain communication with the admissions team at LaSalle College in Montreal.

The role requires a High School Diploma, schedule flexibility, and fluency in French and professional English. This is a permanent full-time position with benefits and a supportive environment.