Admissions & Community Outreach Specialist

Swenam College; Burnaby; On-site; CAD 52,000 - 70,000; Full time

Job summary

Swenam College is seeking an Admissions & Community Outreach Coordinator to connect prospective students with career-focused education and build meaningful relationships across our community. The role focuses on guiding inquiries from first contact through enrolment and developing partnerships with local employment services and organizations.

You will support domestic student recruitment, coordinate campus visits, and represent the college at events, career fairs, and information sessions, while

Qualifications

• Experience in admissions, student recruitment, community outreach, business development, or a related field; career college experience is an asset.
• Strong communication, presentation, relationship-building, and follow-up skills.
• An organized approach and the ability to manage multiple priorities independently.
• Confidence using CRM systems, Microsoft Office, and digital communication tools.
• An understanding of the needs of adult learners, newcomers, and people changing careers.
• Existing community connections in Metro Vancouver and additional language skills are assets.

Responsibilities

• Respond promptly to student inquiries by phone, email, and in person, providing welcoming and professional support.
• Explain program options, admission requirements, tuition, schedules, and application steps accurately.
• Follow up with prospective students, arrange campus tours, and support complete applications.
• Develop referral relationships with WorkBC centers, settlement agencies, community organizations, and local employers.
• Represent Swenam College at career fairs, community events, presentations, and networking activities.
• Coordinate information sessions, open houses, and targeted recruitment initiatives.
• Work with admissions, marketing, and academic teams to support a smooth transition into study.
• Maintain accurate records of inquiries, referrals, applications, and enrolments using CRM and college systems.
• Track outreach results and contribute to recruitment goals while maintaining ethical, student-centred practices.

Skills

Admissions

Student recruitment

Community outreach

Relationship-building

Communication

Organizational skills

Tools

CRM systems

Microsoft Office

Digital communication tools

Job description

Swenam College is seeking an Admissions & Community Outreach Coordinator to connect prospective students with career-focused education and build meaningful relationships across our community. The role focuses on guiding inquiries from first contact through enrolment and developing partnerships with local employment services and organizations.

You will support domestic student recruitment, coordinate campus visits, and represent the college at events, career fairs, and information sessions, while