Administrative Team Assistant - Public Service

British Columbia Public Service Careers; Nanaimo; On-site; CAD 55,000 - 62,000; Full time

Job summary

The Nanaimo Administrative Team within BC Public Service offers a fast-paced, client-focused environment. As a CLK 09R Team Assistant you will support a forty-person operation, handle forms, data entry, and records management, and assist with inquiries from the public and other departments.

You will liaise with social workers, team leaders, and providers, contribute to timely payments, and ensure continuity of service while upholding a commitment to diversity, collaboration, and service

Qualifications

• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.

Responsibilities

• Liaising with other departments and ministries.
• Assisting clients with forms and inquiries.
• Entering data into databases and following records management procedures.
• Supporting daily office operations and stepping in for colleagues when needed to ensure continuity of service.
• Contributing to timely payments to service providers and responding to public inquiries.

Skills

Microsoft Office

Customer service

Team collaboration

Education

Secondary School graduation (Dogwood, GED)

Evergreen and one year related experience

Equivalent combination of education and experience

Tools

ICM

MIS

Database experience

Job description

The Nanaimo Administrative Team within BC Public Service offers a fast-paced, client-focused environment. As a CLK 09R Team Assistant you will support a forty-person operation, handle forms, data entry, and records management, and assist with inquiries from the public and other departments.

You will liaise with social workers, team leaders, and providers, contribute to timely payments, and ensure continuity of service while upholding a commitment to diversity, collaboration, and service