Administrative Support II

Alberta Precision Labs; Calgary; Hybrid; CAD 32,000 - 39,000; Part time

Job summary

Alberta Precision Laboratories (APL) is seeking an Administrative Support II to join the Market Mall PSC team. You will greet and triage patients, enter test orders into the Laboratory Information System, and handle general administrative duties with accuracy and privacy.

This regular part-time role (0.70 FTE) supports the Patient Service Centre, with shift patterns including days, evenings and weekends. Relevant data entry experience and Microsoft Office skills are preferred, along with

Qualifications

• Completion of Grade 12 or equivalent.
• Relevant post-secondary education preferred.
• Experience with data entry and customer service is preferred.
• Familiarity with Microsoft Office and clinical terminology is advantageous.

Responsibilities

• Greet and triage patients in the Patient Service Centre (PSC).
• Enter test orders into the Laboratory Information System from requisitions.
• Perform general administrative duties with attention to privacy and accuracy.
• Support a positive, collaborative workplace across shifts.

Skills

Data entry

Customer service

Microsoft Office

Communication skills

Education

Grade 12 or equivalent

Post-secondary education

Tools

Epic Connect Care

CP Lab Assistant with Result Entry

Job description

You’re organized, adaptable, and personable, with keen attention to detail even in fast-paced, high-volume work. As one of the first people encountered in the Patient Service Centre (PSC), you’re the face of Alberta Precision Laboratories (APL). Your communication and interpersonal skills will help create a positive, professional impression as you greet and triage patients, providing a high level of customer service. You can quickly and accurately enter test orders from various requisitions into the Laboratory Information System, as well as perform general administrative duties. With a high level of precision, you can meet deadlines and benchmarks following policies and procedures to ensure privacy and safety of patients, coworkers, and yourself. You are self-led and accountable for your actions and learn from mistakes. Comfortably moving between worlds, you can develop positive, effective, and collaborative working relationships within a team environment. With a positive attitude, personal leadership, and a commitment to promoting an inclusive, positive, and respectful workplace during all shifts, you’ll make a great addition to the team. APL is a wholly owned subsidiary of Alberta Health Services and is ready to deliver high-quality, responsive diagnostic lab services to Albertans as a part of the provincial healthcare. With competitive salaries, opportunities for professional development, and benefits, including health and dental, you can truly thrive. You’ll make a difference by ensuring data is correctly documented, organized, and protected, and put clients and patients at ease while they get critical information, they need about their health.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Patient Service Centre
• Primary Location: Market Mall PSC
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 19-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 16-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Patient Service Centre
• Primary Location: Market Mall PSC
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 19-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 16-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

As required.

Preferred Qualifications:

Relevant post-secondary education. Previous data entry experience within the last 6 months preferred. Training and experience in Epic Connect Care with CP Lab Assistant with Result Entry is preferred.Healthcare or clinical laboratory experience with knowledge of laboratory tests delivered. Medical Terminology, knowledge of medical laboratory testing. Experience, courses or training in customer service and/or data entry. Demonstrated Microsoft Office computer skills.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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