Administrative Support IV

Alberta Health Services; Calgary; On-site; CAD 3,925,000 - 4,769,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV for the Peter Lougheed Centre Hospitalist Program in Calgary. The role focuses on complex scheduling coordination, physician support, data tracking, and managing multiple priorities with minimal supervision.

You will act as the primary administrative contact for PLC Hospitalists, support physician operations, and ensure efficient program workflow on-site in Calgary.

Qualifications

• Post-secondary education or higher is preferred.
• Minimum 3 years in a healthcare admin role with minute-taking, data entry, and coordination.
• Proficiency in Microsoft Office and virtual meeting software; strong communication and privacy practices.

Responsibilities

• Coordinate physician schedules and coverage across PLC Hospitalists.
• Provide administrative support to physicians, residents, and learners; onboarding and liaison duties.

Skills

Minute-taking

Data entry

Data tracking

Administrative coordination

Customer service

Verbal communication

Attention to detail

Education

Post-secondary education

Tools

Microsoft Office

Connect Care

ROCA

Job description

The Hospitalist Program at Peter Lougheed Centre is seeking a highly organized, detail oriented, and proactive Administrative Support IV. This role is ideal for a professional who excels in complex scheduling coordination, physician support, data tracking, and managing multiple priorities with minimal supervision.As the administrative contact for PLC Hospitalists, you will engage with internal and external stakeholders, support physician operations, and ensure smooth scheduling and program workflow. You will play a key role in maintaining program efficiency, supporting physician needs, and ensuring compliance with internal processes. This full-time position requires the successful candidate to work on site at the Peter Lougheed Centre and involves prolonged sitting and computer use, and occasional lifting or moving up to 10 pounds.In this role, you will manage physician schedules online, support leadership by addressing coverage gaps and coordinating follow-up with physicians. Track CME attendance and prepare annual credit letters, process physician invoices, maintain physician and preceptor contact lists. Support onboarding for new physicians, residents, and learners, act as primary liaison with Learner Scheduler. Provide general administrative assistance including reception coverage, document management, communication coordination, and troubleshooting pager, IT, and Connect Care access. Organize meetings by preparing agendas and minutes, booking rooms and virtual links, and assist with data compilation, periodic reviews, and other tasks as assigned by Hospitalist leadership.This position works closely with and receives direction from PLC Hospitalist physician leads, requiring timely and professional communication across multiple channels, including email, phone, and messaging platforms.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Hospitalist Program
• Primary Location: Peter Lougheed Centre
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 01-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 20-AUG-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Hospitalist Program
• Primary Location: Peter Lougheed Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 01-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 20-AUG-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post‑secondary education.

Additional Required Qualifications:

Minimum 3 years of full-time experience in an administrative role within a healthcare environment, including experience with minute‑taking, data entry and tracking, administrative coordination, and use of virtual meeting software. Minimum intermediate competency in Microsoft Office (including Word, Outlook, Excel, PowerPoint). Excellent verbal communication and interpersonal skills with demonstrated patience, tact, and diplomacy. Strong customer service orientation. Ability to work independently to prioritize and complete tasks within an environment with frequent interruptions and competing demands. Strong understanding of patient and business privacy. Excellent attention to detail. Completion of Administrative Professional program, Medical Office Assistant/Unit Clerk program or similar. Technical skills will be assessed for any candidate invited to an interview.

Preferred Qualifications:

Previous experience providing administrative support to physicians. Experience with and/or knowledge of physician billing. Training and experience with Connect Care. Advanced proficiency with Office applications. Prior experience updating ROCA. Experience processing financial payments.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Calgary Zone, Calgary, Peter Lougheed Centre