ADMINISTRATIVE SECRETARY - 38 WEEKS

LCI Education; Montreal; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Permanent, full-time position

Three weeks of vacation after one year

Group insurance

Retirement savings plan (RREGOP)

Health and wellness program

Job summary

LCI Education is seeking an administrative secretary for the Student Pathways and Institutional Support department in Montreal. The role involves welcoming clients, drafting documents, following up on purchase orders, and maintaining department records to support student services and college operations.

The position requires a DVS/DEP or equivalent, at least four years of experience, and strong front-line customer service skills in French and English.

Qualifications

• Diploma or equivalent education required.
• Minimum four years relevant experience.
• Excellent front-line customer service skills; proficiency in French and English.

Responsibilities

• Welcome, inform and direct clients by phone and in person.
• Draft documents and routine correspondence; design memos.
• Process and follow up on purchase orders.
• Keep calendars up to date and organize meetings.

Skills

Front-line customer service

Team player

French language proficiency

English language proficiency

Education

DVS/DEP or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CLARA software

Job description

As an administrative secretary in the Student Pathways and Institutional Support department, you welcome, inform and direct clients, draft documents and routine correspondence, follow up on purchase orders and deadlines, and are responsible for the department’s document management. A taste for working with students, a genuine concern for their success and college life, and team spirit are essential to this role.

RESPONSIBILITIES

• Welcome, inform and direct clients by telephone, internal messaging and within the institution;
• Compose documents, and design and write memos as well as routine correspondence;
• Process and follow up on purchase orders;
• Keep deadlines up to date and verify compliance with procedures;
• Prepare minutes of the meetings you attend and carry out the necessary follow-ups;
• Keep up to date the data that influence the department’s budgets and produce reports on request in accordance with established procedures;
• Participate in the development of the college’s filing system and be responsible for the department’s document management;
• Keep the calendars of the people you work with up to date and organize activities related to their internal or external meetings.

REQUIREMENTS

• Hold a Diploma of Vocational Studies (DVS/DEP) in a field related to the position, or a certificate of studies whose equivalency is recognized by the competent authority;
• Minimum of four (4) years of experience relevant to the position;
• Excellent front-line customer service skills;
• Advanced knowledge of the software used (Word, Excel and Outlook);
• Knowledge of administrative procedures in education (an important asset);
• Knowledge of CLARA software (desirable);
• Dynamism, energy and excellent team player;
• Proficiency in French language (spoken and written);
• Professional proficiency in English language (spoken and written).

BENEFITS

• Permanent, full-time position;
• Three weeks of vacation after one year of continuous service;
• Group insurance;
• Retirement savings plan (RREGOP);
• Health and wellness program;
• These are determined and applicable in accordance with the provisions of the collective agreement in force.

LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.