Administrative Lead (Etobicoke)

Foundation Physiotherapy & Wellness; Toronto; Presencial; CAD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

In-house wellness privileges

Health Spending Account

Extended Health Benefits (drugs &d

Completion Bonus

Paid Vacation (2 weeks)

Annual Salary Increases

Resumo da oferta

Foundation Physiotherapy and Wellness in Toronto is seeking a full-time Administrative Lead at our Etobicoke location to elevate the client experience and clinic operations. You will engage with clients, supervise the client experience team, support the clinic director with reporting and billing, and help develop promotions and onsite marketing events.

This role offers wellness privileges, a health spending account, extended health benefits, a completion bonus, paid vacation, and yearly

Qualificações

• Customer service experience in gym/fitness settings, retail, or catering/hospitality.
• Experience with billing, invoicing, collections and creating email communications.
• Flexible to work mornings (8:00am start) and afternoons (until 4:00pm).

Responsabilidades

• Lead and supervise the client experience team to ensure high-quality service.
• Provide direct support to the clinic director with reporting and billing.
• Handle administrative tasks as assigned and assist with scheduling and communications.
• Develop and deliver company promotions and onsite marketing events.
• Maintain and improve clinic operations and billing processes.

Conhecimentos

Leadership

Multitasking

Detail oriented

Meet deadlines

Creative and energetic

Telephone and in-person communication

Descrição da oferta de emprego

Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a full-time Administrative Lead at our Etobicoke location. This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!

Company

Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun!

Position Overview

We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality. This position is catered to a candidate looking to gain administrative and managerial skills, along with utilizing their creative energy.

What We Offer

• In-house wellness privileges, a health spending account and extended health benefits that cover drugs and dental
• Completion bonus
• Two weeks of paid vacation
• Increases in compensation are guaranteed yearly*

The Ideal Candidate

The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing, invoicing, collections and creating email communication would be an asset. They should have flexibility in working mornings (starting at 8:00am) and afternoons (until 4:00pm).

• High quality interactions with clients
• Delivering client services such as inquiries, bookings, payments
• Payment reconciliation
• Weekly reporting of clinic stats
• Maintaining and managing accounts receivables
• Managing, training, and overseeing the client experience team
• Direct support to the clinic director with reporting and billing
• Administrative tasks as assigned
• Understanding and selling related health care services and products
• Developing and delivering company promotions and onsite marketing events
• Smiling, laughing and having a good time!

Skill Requirements

• Leadership
• Multitasking
• Detail and process oriented
• Meet deadlines
• Creative and energetic
• Telephone AND in-person communication skills
• Morning and afternoon hours should be available

Foundation Physiotherapy and Wellness is an equal opportunity employer and commits to diversity and equity in the workplace. While we wish to be able to meet everyone who applies, only candidates meeting the criteria will be contacted for an interview.