Administrative Lead: Clinic Ops & Patient Experience

Foundation Physio; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

In-house wellness privileges

Health spending account

Extended health benefits (drugs &

Completion bonus

Two weeks paid vacation

yearly pay progression

Job summary

Foundation Physiotherapy and Wellness in Toronto is seeking a full-time Administrative Lead for our Etobicoke clinic to elevate client experience and clinic operations.

You will engage with clients, manage bookings and payments, and support the clinic director with reporting and billing. This role offers growth in administration and leadership within a friendly health care setting.

Morning and afternoon shifts are available with competitive benefits and a collaborative team culture.

Qualifications

• Leadership required for coordinating clinic operations and team
• Multitasking in a busy health-care setting
• Attention to detail in billing, scheduling and reporting
• Ability to meet deadlines and manage multiple tasks
• Creative and energetic approach to promotions and marketing
• Strong verbal and written communication with clients and staff
• Morning and afternoon hours are required for this role

Responsibilities

• Interact with clients and manage the client experience
• Handle inquiries, bookings and payments
• Reconcile payments and support billing processes
• Generate weekly clinic statistics and reports
• Maintain accounts receivable and oversee billing tasks
• Train, supervise and support the client experience team
• Assist the clinic director with reporting and administrative duties
• Support health-care service promotions and onsite marketing events

Skills

Leadership

Multitasking

Detail oriented

Deadlines

Creative

Phone & in-person communication

Mornings & afternoons

Job description

Foundation Physiotherapy and Wellness in Toronto is seeking a full-time Administrative Lead for our Etobicoke clinic to elevate client experience and clinic operations.

You will engage with clients, manage bookings and payments, and support the clinic director with reporting and billing. This role offers growth in administration and leadership within a friendly health care setting.

Morning and afternoon shifts are available with competitive benefits and a collaborative team culture.