Administrative Coordinator - Title

Hometap; Quinte West; On-site; CAD 71,000 - 85,000; Full time

Benefits offered by this job

Equity package

Healthcare coverage

Generous PTO

Work-from-home stipend

Job summary

Hometap seeks a detailed title order processor to manage orders from inception to final recording in our Denver office. You will open orders, procure title searches and HOA docs, review closing files, and submit documents for recording.

You will communicate with customers via phone and email, solving problems in a fast-paced environment while maintaining organization and autonomy. This is an in-office role in Denver.

Qualifications

• Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
• A knack for problem solving and finding solutions to ambiguous problems
• Strong technical skills – comfortable working at a computer, and proficient in Microsoft Office and Google Suites
• Experienced in customer service, with comfort communicating with customers via phone and email
• Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
• A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
• Self-motivated and capable of managing tasks autonomously
• Must be located in Denver, Colorado and able to work in-office

Responsibilities

• Process title orders, which includes (but is not limited to) opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
• Receive, process, and return executed documents; review completed closing files to confirm all required documents are executed, notarized, and properly included
• Prepare and submit legal documents for recording with the appropriate county recorder’s office
• Monitor the status of recordings, and follow up to ensure timely return and proper indexing
• Identify and resolve discrepancies or deficiencies in recorded documents or title reports
• Upload and organize final documents in the company’s file management system
• Maintain compliance with company policies, industry regulations, and title insurance standards

Skills

Communication

Problem solving

Tech skills

Customer service

Organization

Self-motivation

In-office Denver

Tools

Microsoft Office

Google Suites

Qualia

Job description

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who you are:

We are seeking a detail-oriented and highly organized individual to manage all aspects of title order processing from inception to final recording. This role involves opening orders, procuring necessary title search products, HOA documents, and payoff demands, meticulously reviewing executed closing files, and preparing and submitting legal documents for recording.

You’re a great fit if you bring exceptional communication skills along with a customer service orientation. You’re a strong problem-solver, and thrive when you are working collaboratively in a high volume, fast-paced environment. Experience with title or escrow is a plus, but not required – we are open to smart, capable, and eager to learn candidates with limited professional work experience. This is an in-person position, working out of our Denver, Colorado office.

What you’ll do:

• Process title orders, which includes (but is not limited to) opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
• Receive, process, and return executed documents; review completed closing files to confirm all required documents are executed, notarized, and properly included
• Prepare and submit legal documents for recording with the appropriate county recorder’s office
• Monitor the status of recordings, and follow up to ensure timely return and proper indexing
• Identify and resolve discrepancies or deficiencies in recorded documents or title reports
• Upload and organize final documents in the company’s file management system
• Maintain compliance with company policies, industry regulations, and title insurance standards

What you bring:

• Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
• A knack for problem solving and finding solutions to ambiguous problems
• Strong technical skills – comfortable working at a computer, and proficient in Microsoft Office and Google Suites
• Experienced in customer service, with comfort communicating with customers via phone and email
• Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
• A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
• Self-motivated and capable of managing tasks autonomously
• Must be located in Denver, Colorado and able to work in-office

Bonus points:

• Fluency with escrow and title software, ideally Qualia
• Experience in title or escrow

The salary range for this role is $50,000 - $60,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [e-mail]