Administrative Coordinator

RI International; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join RI International as an Administrative Coordinator, where you'll oversee daily operations and support teams in a behavioral health setting. This full-time role offers a chance to make a difference in the lives of individuals seeking recovery while enjoying competitive benefits and a supportive work environment.

Benefits

Health, dental, and vision insurance

Mental health resources

Wellness programs

Retirement plans

Paid time off

Professional development opportunities

Qualifications

• Minimum 1 year in behavioral health; supervisory experience preferred.
• Must pass de-escalation training.

Responsibilities

• Oversee daily administrative operations and manage office functions.
• Support clinical and administrative teams, ensuring compliance.
• Train administrative support staff and maintain schedules.

Skills

Effective communication

Basic computer skills

Education

High school diploma or equivalent

Job description

Change Lives With Recovery Innovations!

Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position:

Administrative Coordinator

Job Type:

Full-Time; Non-Exempt

Shift Details:

Monday-Friday 8:00AM-5:00PM

Work Location:

Crisis - Wake Recovery Response Center, Raleigh, NC

Salary/Hourly Wage:

$22.00 - $26.00/hour

Summary of Job:

The Administrative Coordinator oversees the daily administrative operations of designated program(s), manages office functions, supports clinical and administrative teams, handles financial and billing processes, ensures regulatory compliance, and maintains efficient workflow. Acts as a liaison between staff, clinical teams, guests, and external partners to support Recovery Innovation’s mission of providing quality behavioral health services.

Essential Duties And Responsibilities

1. Guest Care & Advocacy:
   • Greet and assist visitors.
   • Answer phones, triage calls, and log data accurately.
   • Facilitate incoming referrals ensuring review and completeness.
2. Team Leadership:
   • Train administrative support staff and maintain staff schedules.
   • Assist with onboarding and offboarding of employees.
   • Prepare invoices and manage office supplies.
   • Oversee office equipment, cleanliness, and safety compliance.
3. Compliance & Risk Management:
   • Manage guest data in EHR systems ensuring confidentiality.
   • Track keys/FOBs and oversee vehicle fleet operations.
   • Adhere to compliance standards and stay updated on regulations.
   • Ensure contractual, accreditation, and funding compliance.
4. Cross Functional Collaboration:
   • Support leadership with projects like program expansion, grant reporting, and outreach.
5. Additional Duties:
   • Perform other related duties as assigned.

We prioritize your well-being and success at RI—explore our benefits, including competitive health, dental, and vision insurance, mental health resources, wellness programs, retirement plans, paid time off, and professional development opportunities. We foster a supportive, inclusive environment where you can thrive personally and professionally.

Job Requirements:

• Education/Licenses: High school diploma or equivalent.
• Experience: Minimum 1 year in behavioral health; supervisory experience preferred.
• Skills: Basic computer skills, effective communication, pass de-escalation training.
• Driving Requirements: Must meet policy requirements or sign a Non-Driver Attestation.
• Miscellaneous: Travel as needed, confidentiality, background checks, drug testing, fingerprinting, education verification, and driving record checks.

A Direct Service Competency Checklist is required during onboarding.

Physical Demands:

May include work near eyes, wrist, hand motions, sitting, standing, walking, lifting up to 20 pounds.

Work Environment:

Office or behavioral health facility; may involve contact with agitated individuals; travel may be required.

Addendum – Arizona & Louisiana:

Arizona: Must be 21+; Louisiana: Must be 24+.

Equal Opportunity & Additional Information:

Recovery Innovations is committed to diversity and equal employment opportunities, including for applicants with criminal histories. Reasonable accommodations are available upon request. Benefits may vary based on employment specifics. Compensation is determined by multiple factors including experience, licensure, and organizational needs.