Administrative Coordinator (WFH) (AB, SK, MB, ON)

My Write Off; Canada; Remote; CAD 30,000 - 60,000; Part time

Job summary

An innovative firm is seeking a detail-oriented Administrative Coordinator to join their remote team. This position offers part-time hours with the potential for full-time work as business needs evolve. You will play a vital role in ensuring smooth operations by handling administrative tasks and providing exceptional client support. Your experience in administrative roles, particularly within the automotive or insurance sectors, will be highly valued. If you thrive in a dynamic environment and are eager to contribute to a growing team, this opportunity is perfect for you.

Benefits

Work from Home

Flexible Hours

Opportunity for Full-Time Transition

Qualifications

• Proven experience as an Administrative Assistant or Coordinator.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Respond to inquiries via email, live chat, and phone professionally.
• Organize and manage reports, templates, and key documents.

Skills

Organizational Skills

Multitasking

Customer Service

Sales Skills

Written Communication

Verbal Communication

Typing Speed (80+ WPM)

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

CRM Systems

CMS Platforms (WordPress)

Job description

We are seeking a detail-oriented and proactive Administrative Coordinator to join our team on a Work from Home (WFH) basis. Due to its schedule, this role is open to candidates residing in Alberta, Saskatchewan, Manitoba, or Ontario. As a key member of our team, you will handle a variety of administrative and client-facing tasks, ensuring smooth operations and exceptional service delivery.

Prior experience in administrative roles and familiarity with the automotive or automotive insurance industry is highly valued. Sales experience is an asset, as you will occasionally engage with customers to promote our services and support their journey.

You will also maintain and update the website with content such as articles and testimonials. While unlikely, you may be asked to assist with overflow by conducting vehicle valuations during peak periods.

This position begins as a part-time role with 6-hour workdays and provides the opportunity to transition to 7-hour or full-time 8-hour days as business needs evolve. The schedule below outlines the hours for 6, 7, and 8-hour shifts based on the applicant's time zone.

Key Responsibilities:

• Client Support:
• Respond to inquiries via email, live chat, and phone professionally and efficiently.
• Follow up with leads, explain the value of our services, and convert inquiries into sales.
• Provide excellent customer service by addressing client concerns and guiding them through the process.
• Maintain a professional and empathetic tone in all client interactions.
• Administrative Tasks:
• Organize and manage reports, templates, and key documents.
• Regularly update and maintain records in CRM.
• Updating and maintaining website with articles, testimonials, etc.
• Collaborate with external service providers, such as the social media manager, to review and approve content.
• Overflow Support:
• Conduct vehicle valuations on an as-needed basis during peak periods.

Qualifications:

• Proven experience as an Administrative Assistant or Coordinator.
• Familiarity with the automotive or automotive insurance industry is an asset.
• Sales experience is a plus, especially in customer-facing roles.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM systems.
• Typing speed of 80+ Words Per Minute (WPM) with a focus on accuracy.
• Excellent written and verbal communication skills.
• Strong communication skills, with the ability to produce clear, engaging, and well-structured content.
• Ability to work independently, prioritize tasks and manage time effectively in a remote setting.
• Familiarity with CMS platforms such as WordPress is an asset.

What We Offer:

• $20.00 per hour
• Work-from-home
• Part Time (6 Hours / Day) with the opportunity to transition to Part-Time (7 Hours / Day) or Full-Time (8 Hours / Day) based on business needs

Schedule:

• Monday to Friday
• (MDT): (6) 10:00 AM to 4:00 PM, (7) 9:00 AM to 4:00 PM, (8) 8:00 AM to 4:00 PM
• (CDT): (6) 11:00 AM to 5:00 PM, (7) 10:00 AM to 5:00 PM, (8) 9:00 AM to 5:00 PM
• (EST): (6) 12:00 PM to 6:00 PM, (7) 11:00 AM to 6:00 PM, (8) 10:00 AM to 6:00 PM

How to Apply:

Submit your resume and a cover letter detailing your experience and why you’re a good fit for this role. Shortlisted candidates will be notified and asked to complete a skills assessment and will then be scheduled for an interview.

Application Deadline: January 24, 2025

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Administrative
• Industries: Market Research