Administrative Assistant - Westmount Dental Centre

Dental Corporation of America (DCA); Edmonton; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Gym membership discounts

EFAP

Career development

Social and CE events

Work-life balance

Modernized technology

Job summary

Westmount Dental Centre in Edmonton is seeking an Administrative Assistant to greet patients, manage the front desk, and support daily clinic operations. You will help optimize the appointment schedule, update patient records, and coordinate recalls.

Candidates with at least 1 year in dental administration and familiarity with dental software will excel. The role offers full-time hours, competitive pay, and benefits in a collaborative team.

Qualifications

• 1 year of dental administration experience is required.
• Familiarity with dental software programs is a plus.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet and assist patients as they arrive and set a positive first impression.
• Optimize the appointment schedule to minimize gaps and balance workloads.
• Effectively manage recall system and maintain patient records.
• Handle patient calls, inquiries, confirmations, amendments, and cancellations.
• Process referral letters and file all patient records and charts.

Skills

Dental admin

Appointment scheduling

Patient greeting

Tools

Dental software

Job description

Administrative Assistant - Westmount Dental Centre### Administrative Assistant - Westmount Dental CentreApply: Edmonton, Alberta: Full time: Posted Today: JR27500### Get To Know Us:Westmount Dental Centre is a well-established, patient-focused dental clinic in Edmonton dedicated to providing high-quality comprehensive dental care in a welcoming and professional environment. Our team is committed to delivering personalized treatment with a strong emphasis on patient comfort, preventive care, and long-term oral health. We take pride in fostering a collaborative and supportive workplace culture where teamwork, continuous learning, and professional growth are encouraged.### Schedule:* Rotational weeks. **Monday shifts** can be 7am-3pm, 1pm-9pm, or 11am-7pm and change every 6 weeks.* **Week one**: Tuesday to Friday 7am-2pm.* **Week two**: 2pm-9pm Tuesday to Friday, Saturday 9am-4pm.* There is a $6.00 premium for evening and weekend shifts### Benefits of Joining Our Team:* Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us* Competitive compensation* Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!* Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services* Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education* Attend social and CE events to network with dental professionals in your community* Work-life balance and flexibility* Access to modernized technology to provide optimal oral care to patients### Responsibilities:* Greet and assist patients as they arrive; ensure a lasting positive impression for them* Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps* Effectively manage recall system and accurately maintain patient database* Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations* Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts### About You:* Minimum 1 year of dental administration experience* Clinical background and experience with dental software programs considered an asset### Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.### About UsOur purpose is to provide the best care for our patients.We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.