Administrative Assistant / Hygiene Coordinator - West Market Dental

Dental Corporation of America (DCA); Calgary; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

Total rewards discounts

EFAP

Career development

CE events networking

Work-life balance

Modern technology access

Job summary

West Market Dental in Calgary seeks an experienced dental administrator to join our team. You will greet patients, manage the schedule, and maintain accurate patient records, ensuring a smooth, welcoming visit from start to finish.

Ideal candidates have at least 1 year of dental front desk experience and familiarity with dental software programs. This on-site role offers competitive compensation and opportunities for career development within our growing practice.

Qualifications

• Minimum 1 year of dental administration experience.
• Clinical background and experience with dental software programs is preferred.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Optimize the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.

Skills

Dental administration

Patient service

Scheduling

Phone etiquette

Tools

Dental software

Office software

Job description

Get To Know Us:

At West Market Dental we provide comprehensive family dentistry to the South West community of Calgary. We provide a complete range of dental health services including preventive, restorative, dental implants, oral surgery, Invisalign, dental sedation, and cosmetic care.

We are committed to staying at the cutting edge of dental technology to provide the best quality care to our patients in the most effective way. The technology used at our practice includesiTero 3D Scanner, Cone Beam Cat Scan, VELscope Oral Cancer Screening Device, panoramic and digital x-rays, and dental lasers.

We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies, training & development, and support.

https://www.westmarketdentalcalgary.com/site/home

Schedule:

Monday – Wednesday: 10:15 AM – 7:00 PM

Thursday: 7:15 AM – 3:30 PM

Fridays: Occasional Friday coverage will be required based on operational needs.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of dental administration experience
• Clinical background and experience with dental software programs is preferred

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.