Administrative Assistant - Westmount Dental Centre

Dental Corporation of America (DCA); Edmonton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

RRSP matching

Corporate gym membership

Discounts on services

EFAP

Career development

Social/CE events

Work-life balance

Modernized technology

Job summary

Westmount Dental Centre in Edmonton is seeking a dental administrator to greet patients, manage schedules, and maintain patient records using dental software. The role is on-site with rotation shifts, offering competitive compensation and avenues for career growth within a supportive team.

The position requires a minimum of 1 year of dental administration experience; familiarity with dental software is advantageous.

Qualifications

• Minimum 1 year of dental administration experience.
• Clinical background and experience with dental software is a plus.

Responsibilities

• Greet and assist patients on arrival and create a positive first impression.
• Optimize daily appointment scheduling to minimize gaps.
• Maintain patient database and recalls accurately.
• Handle patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and file patient records and charts.

Skills

Dental administration

Dental software

Customer service

Tools

Dental software systems

Job description

Get To Know Us:

Westmount Dental Centre is a well-established, patient-focused dental clinic in Edmonton dedicated to providing high-quality comprehensive dental care in a welcoming and professional environment. Our team is committed to delivering personalized treatment with a strong emphasis on patient comfort, preventive care, and long-term oral health. We take pride in fostering a collaborative and supportive workplace culture where teamwork, continuous learning, and professional growth are encouraged.

Schedule:

• Rotational weeks. Monday shifts can be 7am-3pm, 1pm-9pm, or 11am-7pm and change every 6 weeks.
• Week one: Tuesday to Friday 7am-2pm.
• Week two: 2pm-9pm Tuesday to Friday, Saturday 9am-4pm.
• There is a $6.00 premium for evening and weekend shifts.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of dental administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.