Administrative Assistant - Westmount Dental Centre

Dentalcorp; Edmonton; On-site; CAD 40,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Corporate gym membership

Discounts on home/auto insurance

EFAP

Career development

Job summary

Westmount Dental Centre in Edmonton is seeking a dental administrator to greet patients, optimize the daily schedule, and manage recalls and records. You will handle referrals and patient correspondence with attention to accuracy and care.

The role requires at least 1 year of dental admin experience and familiarity with dental software; eligibility to work in Canada is required. This position offers career growth in a team-focused environment with strong work-life balance.

Qualifications

• Minimum 1 year of dental administration experience.
• Clinical background and experience with dental software programs considered an asset.
• Candidates must be legally eligible to work in Canada.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression.
• Optimize the appointment schedule to keep the day full with limited gaps.
• Manage recall system and accurately maintain patient database.
• Process referral letters and other patient correspondence on receipt.
• Manage and file all patient records and charts.

Skills

Dental administration

Customer service

Scheduling

Tools

Dental software

Job description

Get To Know Us:Westmount Dental Centre is a well-established, patient-focused dental clinic in Edmonton dedicated to providing high-quality comprehensive dental care in a welcoming and professional environment. Our team is committed to delivering personalized treatment with a strong emphasis on patient comfort, preventive care, and long-term oral health. We take pride in fostering a collaborative and supportive workplace culture where teamwork, continuous learning, and professional growth are encouraged.Schedule:Rotational weeks. Monday shifts can be 7am-3pm, 1pm-9pm, or 11am-7pm and change every 6 weeks.Week one: Tuesday to Friday 7am-2pm.Week two: 2pm-9pm Tuesday to Friday, Saturday 9am-4pm.There is a $6.00 premium for evening and weekend shiftsBenefits of Joining Our Team:Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with usCompetitive compensationTotal rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory servicesCareer development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing educationAttend social and CE events to network with dental professionals in your communityWork-life balance and flexibilityAccess to modernized technology to provide optimal oral care to patientsResponsibilities:Greet and assist patients as they arrive; ensure a lasting positive impression for themResponsible for optimizing the appointment schedule by ensuring the day is full, with limited gapsEffectively manage recall system and accurately maintain patient databaseManage patient calls and inquiries about appointments, confirmations, amendments and cancellationsProcess referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and chartsAbout You:Minimum 1 year of dental administration experienceClinical background and experience with dental software programs considered an assetCandidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.