Dental Administrator

Passion Dental Group; Edmonton; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Extended Health Benefits

Uniform allowance

Job summary

Passion Dental Group is seeking a Dental Administrator for The Dentists at Northgate in Edmonton, AB. The role targets a welcoming front desk presence, efficient appointment booking, and confidential patient data management within a busy dental clinic.

Two evening shifts weekly and two weekend days per month are required, with daytime hours remaining. Benefits include extended health coverage and a uniform allowance, aligning with our supportive, professional team culture.

Qualifications

• Minimum of 2 years of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset.

Responsibilities

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for.
• Manage phone calls, direct inquiries, and efficiently book appointments.
• Maintain and organize the patient database with accuracy and confidentiality.
• Oversee insurance claims, billing systems, and follow up with insurance companies.
• Establish and manage office protocols to keep operations running smoothly.
• Coordinate and optimize appointment schedules.
• Provide leadership and foster a team culture focused on outstanding client service.

Skills

Customer service

Communication

Multitasking

Problem solving

Tools

Microsoft Office

Dentrix

MaxAssist

Job description

The Dentists at Northgate, 9499 137 Ave NW, Edmonton, Alberta, Canada

Job Description

Posted Friday, July 31, 2026 at 6:00 AM

Location: Edmonton, AB

Clinic: The Dentists at Northgate

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team.Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role:

• Job Type: Full Time
• Schedule: This role includes two evening shifts per week (ending at 8:00 PM) and two weekend days per month (Saturdays or Sundays). All other shifts are scheduled during daytime hours (8:00–4:00 or 9:00–5:00)
• Benefits: Extended Health Benefits, uniform allowance

What you’ll do:

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

What you’ll bring to the role:

• Minimum of 2 years of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanour with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

#PassionLP

The Dentists at Northgate, 9499 137 Ave NW, Edmonton, Alberta, Canada