Administrative Assistant - Centre Dentaire Amirault

Dentalcorp Canada; Dieppe; On-site; CAD 36,000 - 48,000; Full time

Job summary

Dentalcorp Canada is seeking an experienced Dental Administrative Assistant to join our team in Canada. You will welcome patients, coordinate appointments, manage recalls, handle billing and insurance submissions, and maintain accurate patient records.

Schedule: Monday–Friday, 8:00 AM–5:00 PM. The ideal candidate is bilingual (French and English), has at least 1 year of dental administration experience, is proficient with dental software, and a clinical background is considered an asset.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Bilingualism in French and English is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Bilingual FR/EN

Tools

Dental software

Job description

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Bilingualism in French and English is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Application Information

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case‑by‑case basis.