Administrative Assistant & Receptionist

BPA; Ottawa; Hybrid; CAD 34,000 - 43,000; Full time

Benefits offered by this job

37.5-hour workweek

Hybrid work policy

Overtime compensation

Group insurance

Job summary

BPA is seeking an Administrative Assistant – Reception for our Kanata office in Ottawa. You will be the first point of contact for employees, clients, visitors, and partners, and provide essential administrative support to project managers, directors, and teams.

The role involves office operations, expense processing, and onboarding new employees, with opportunities to learn administrative activities related to engineering projects.

Qualifications

• College diploma in administration or equivalent experience.
• 1–3 years in reception, customer service, or administrative support.
• Excellent interpersonal and customer service skills.
• Fluent English; French is an asset.

Responsibilities

• Welcome clients, visitors, suppliers, and employees and create a professional, friendly experience.
• Answer calls and inquiries and direct to the appropriate person.
• Support day-to-day operations and respond to employee requests.
• Keep meeting rooms, reception and common areas organized and welcoming.
• Coordinate office supplies and other day-to-day needs.
• Support project managers and directors with administrative tasks, contracts, and purchase orders.

Skills

Reception

Customer service

Administrative support

Multitasking

Office coordination

Education

College diploma in administration

Tools

Microsoft Office 365

Job description

Job Description

Posted Thursday, August 20, 2026 at 4:00 a.m.

BPA is more than an engineering firm — it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and technical innovation drives impactful projects from coast to coast. Joining BPA means putting your talent to work on meaningful projects, collaborating with recognized experts, and growing in a flexible, people-focused and forward-thinking environment.

Your role

• As an Administrative Assistant – Reception, you will be at the heart of our Kanata office and the first point of contact for employees, clients, visitors, and partners.
• Beyond reception, you will play an important role in the day-to-day operations of the office and provide administrative support to our project managers, directors, and teams.
• You will also have the opportunity to gradually learn and support administrative activities related to our engineering projects, including project setup, fee letters, contracts, and purchase orders.
• This is an ideal opportunity for someone who is friendly, organized, proactive, and service-oriented, and who enjoys a varied role with the opportunity to learn and grow.
• This position is based in our Kanata office five days a week.

Your main responsibilities

• Welcome clients, visitors, suppliers, and employees and create a professional and friendly experience;
• Answer incoming calls and general inquiries and direct them to the appropriate person;
• Support the day-to-day operations of the office and respond to general employee requests;
• Ensure meeting rooms, reception, and common areas remain organized and welcoming;
• Coordinate office supplies, coffee, snacks, meals, and other day-to-day office needs;
• Provide administrative support to project managers, directors, and other team members;
• Assist with the preparation of fee letters and other project documentation;
• Support the creation and opening of projects, including the collection and organization of contracts and purchase orders;
• Assist with expenses, filing, document preparation, and other administrative activities;
• Participate in welcoming and onboarding new employees;
• Assist with meetings, training sessions, office activities, and corporate events;
• Collaborate with other teams, including IT, when administrative or office support is required;
• Perform other administrative duties as needed to support the smooth operation of the office.

Your Profile

• College diploma in administration, office administration, or a related field, or equivalent experience;
• One (1) to three (3) years of experience in reception, customer service, or administrative support;
• Excellent interpersonal and customer service skills;
• Comfortable interacting with employees, clients, and visitors in a professional environment;
• Fluency in spoken and written English; French is considered an asset;
• Good knowledge of Microsoft Office 365;
• Ability to manage multiple requests and priorities;
• Strong organizational skills and attention to detail;
• Autonomous, reliable, resourceful, and proactive;
• Flexible and comfortable working in a role where priorities can change throughout the day;
• Strong team player with a positive and collaborative approach.

What Will Make You Successful

You genuinely enjoy interacting with people and helping things run smoothly.

You are the type of person who notices when something needs to be done and takes initiative. You are comfortable switching between welcoming a visitor, helping a project manager, organizing an office request, and supporting administrative project activities.

You are also curious and eager to learn. As you develop in the role, there may be opportunities to expand your responsibilities.

If you enjoy being at the center of a busy office, supporting different teams, and having variety in your day, this could be a great opportunity for yo u.

Build your career with us and enjoy

• A culture built on collaboration, knowledge sharing, talent development, and the quality of our work.
• A 37.5-hour workweek with flexible scheduling and the possibility of finishing at noon on Fridays.
• A hybrid work policy that promotes balance between professional and personal life.
• Overtime hours that are recognized and compensated, either through time off in lieu or paid compensation.
• A competitive total compensation package, including a comprehensive group insurance plan and an RRSP program with employer contributions.
• A structured training and professional development program supported byUniversiT, our internal entity dedicated to the technical and personal growth of every employee.
• A tailored mentorship program designed according to each employee’s experience level and career path.
• Cutting-edge technology, including BIM and modern collaborative tools.
• “Finding Balance” program, which promotes overall well-being, mental health, and sustainable productivity.

Hourly salary range: $25.00 – $31.00 per hour, with final compensation determined based on experience, qualifications, scope of the role, and geographic location.

This posting is for an existing vacancy.

AI usage: BPA may use digital tools to support note-taking during interviews. These tools do not influence screening or hiring decisions.

Additional details regarding compensation and our overall rewards approach will be shared throughout the recruitment process.

We are committed to the principles of employment equity, diversity, inclusion, and accessibility across all our offices in Canada.We comply with applicable accessibility legislation, including the Accessibility for Ontarians with Disabilities Act (AODA), and will provide accommodations upon request for candidates participating in all aspects of the selection process.We encourage applications from women, visible minorities, Indigenous peoples, persons with disabilities, and members of the 2SLGBTQIA+ community.Thank you for your interest in joining our team.

Please note that only candidates selected for an interview will be contacted by the Talent team.