Administrative Assistant, Ops Planning & Analysis - PF&E

City of Mississauga; Mississauga; Hybrid; CAD 55,000 - 73,000; Full time

Job summary

The City of Mississauga is seeking an Administrative Assistant in Ops Planning & Analysis to support parks, forestry and environment operations. You will handle data entry, invoicing, reports and front-line service, ensuring timely, accurate administrative support.

Based in Mississauga, this 35-hour hybrid role offers collaboration with multiple systems (Infor, MAX, SharePoint, SAP) and opportunities to contribute to city programs and community services.

Qualifications

• Post-secondary education in business administration or equivalent is required.
• Minimum three (3) years of progressive office administration experience or an equivalent combination of education and experience is required.
• Experience using Gimmel (OmniRim), Infor, ActiveNet, SAP, SharePoint, eScribe and MAX systems is preferred.
• Proven team player with ability to manage conflict and effectively deal with difficult situations.
• Excellent computer skills with proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required.
• Strong verbal and written communication skills are required; experience preparing reports and professional correspondence.

Responsibilities

• Prepare professional correspondence, spreadsheets, presentations and reports in accordance with corporate standards.
• Respond to internal and external client inquiries in a timely and professional manner and provide follow-up.
• Work in multiple databases with confidence, including Infor, MAX, Cemetery Database (StoneOrchard) and SharePoint.
• Conduct research to support appropriate follow-up as required.
• Perform all administrative duties including but not limited to: mail distribution, office supplies inventory, print/fax, courier.
• Provide financial administrative support for processing invoices and expense claims.
• Maintain files, documents and manuals, and archival records.
• Responsible for accepting payments, following cash handling policies and procedures and POS reconciliation.
• Input high quality data for permits, service requests and work orders into central databases.
• Responsible for tracking Mayor and Councillor requests.
• Provides customer service front counter support and support to operational staff.
• Provides backup and support for other Administrative Assistants.
• Perform other related duties as assigned.

Skills

MS Office

Communication

Prioritization

Teamwork

Confidentiality

Customer service

Problem solving

Education

Post-secondary education in business administration or equivalent

Tools

Gimmel/OmniRim

Infor

ActiveNet

SAP

SharePoint

eScribe

MAX

Job description

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Administrative Assistant, Ops Planning & Analysis - PF&E

Req ID:28572
Vacancy Type: Permanent
Number of Positions:1
Closing Date:09/10/2026

Job Summary

Be part of the team behind the parks and forests that make our city thrive!

Reporting to the Supervisor, Operations Administration & Locates within the Parks, Forestry and Environment Division, you’ll play a vital role in supporting the people and operations responsible for caring for our city’s parks, forests, and natural spaces.

As a key member of a fast-paced, collaborative, and purpose-driven team, you’ll bring your exceptional organization, attention to detail, and advanced computer skills to a role where your work has a direct impact. From keeping day-to-day operations running smoothly to providing timely, accurate, and proactive administrative support, you’ll help enable Parks and Forestry teams to focus on the work that matters most to our community.

Working closely with a dedicated divisional administrative team, you’ll be a trusted partner who keeps information moving, supports effective decision-making, and helps the division deliver on its important work.

Duties and Responsibilities

• Prepare professional correspondence, spreadsheets, presentations and reports in accordance with corporate standards.
• Respond to internal and external client inquiries in a timely and professional manner and provide follow-up.
• Work in multiple databases with confidence, including Infor, MAX, Cemetery Database (StoneOrchard) and SharePoint.
• Conduct research to support appropriate follow-up as required.
• Perform all administrative duties including but not limited to: mail distribution, office supplies inventory, print/fax, courier.
• Provide financial administrative support for processing invoices and expense claims.
• Maintain files, documents and manuals, and archival records.
• Responsible for accepting payments, following cash handling policies and procedures and POS reconciliation.
• Input high quality data for permits, service requests and work orders into central databases.
• Responsible for tracking Mayor and Councillor requests.
• Provides customer service front counter support and support to operational staff.
• Provides backup and support for other Administrative Assistants.
• Perform other related duties as assigned.

Skills and Qualifications

• Post-secondary education in business administration or equivalent is required.
• A minimum three (3) years of progressive office administration experience or an equivalent combination of education and experience is required.
• Experience using Gimmel (previously OmniRim), Infor, ActiveNet, SAP systems, SharePoint, eScribe and MAX systems is preferred.
• Proven team player with ability to manage conflict and effectively deal with difficult situations.
• Experience handling multiple high-priority items simultaneously and working with a team to manage priorities.
• Cash handling and POS experience an asset.
• Excellent computer skills with proficiency in Microsoft Office (Word, Excel PowerPoint, Outlook) is required.
• Strong verbal and written communication skills are required; experience preparing reports and professional correspondence.
• Ability to demonstrate a high level of tact and diplomacy when dealing with clients, external agencies, Councillors, senior management, different levels of government, etc.
• Ability to think critically and problem solve.
• Excellent attention to detail with strong planning and organization ability to accomplish a variety of tasks, at times with conflicting priorities and timelines.
• Strong customer service and people management skills.
• Ability to maintain a high level of confidentiality.
• Must work effectively with minimal direction and within a team setting.

Hourly Rate/Salary: $ 54,688.00 - $ 72,917.00
Grade: B
Hours of Work: 35
Work Location: 3240 Mavis Rd. Mississauga ON, L5C 3K1
Work Structure: Hybrid
Organization Unit: CMS/Operations Admin & Locates - PF&E
Department/Division/Section: CMS/Community Services Dept , CMS/Parks, Forestry & Environment , Business Planning & Supp Srvcs-PF&E
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.