Analyst, Operations Planning - PF&E

City of Mississauga; Mississauga; Hybrid; CAD 61,000 - 81,000; Full time

Job summary

City of Mississauga is seeking an Analyst, Operations Planning - PF&E to transform vision into value by promoting policies, standards and technology improvements across the PF&E division. You will review and implement business improvements for Park Planning, Park Development, Park Operations, Forestry and Environment, and build reports/dashboards for data-driven decisions.

The role reports to the Manager, Business Planning and Support Services and requires leading project teams, developing

Qualifications

• Graduation from a recognized post-secondary program in Business Administration, Economics, Finance, Public Administration or a related field with 3 to 5 years related experience.
• Certified Business Analysis Professional (CBAP), LEAN Certification, PMP designation or Certification in Change Management (PROSCI) are assets.
• Demonstrated success on business process improvement projects, documented and analyzed business processes, calculated benefits for proposed changes, presented solutions, and developed final deliverables.
• Excellent research, analytical and problem solving skills supported by strong facilitation capabilities.
• Experience with operational practices and procedures is an asset.
• Experience in Infor, ActiveNet, PowerBI or equivalent applications an asset.
• Excellent computer skills and experience with Visio, PowerPoint and MS Office.
• Experience with Crystal or SQL report writing preferred.
• Experience in facilitation and documentation of end-user requirements and business process mapping with the ability to compare current state and future state to develop and document clear gap-analysis.
• Strong relationship management capabilities with proven ability to influence others and gain consensus.
• Demonstrated ability to initiate and execute projects utilizing sound judgment.

Responsibilities

• Leading and facilitating workshops with stakeholders to gather requirements and map current and future business processes.
• Identifying continuous improvement opportunities by analyzing operations data and prioritizing process improvements, then recommending and deploying solutions.
• Displaying initiative by analyzing business requirements to identify information, procedures, and decision flows.
• Leading and coordinating projects to improve efficiency and the divisional performance metrics program.
• Providing business case support, analysis, project management, and redesigned processes to support software implementations.
• Submitting reports detailing project plans, business case justification, recommendations and schedules to stakeholders.

Skills

CBAP

LEAN Certification

PMP

Prosci

Process Mapping

Project Management

Data Analysis

Facilitation

Relationship Management

Change Management

Decision Support

Education

Bachelor's degree in Business/Graduate program in related field

Tools

Infor

ActiveNet

PowerBI

SQL

Crystal Reports

Visio

MS Office

Job description

Analyst, Operations Planning - PF&E

Req ID:28193
Vacancy Type: Temporary, up to 1-year
Number of Positions:1
Closing Date:09/02/2026

Job Summary

The role, reporting to the Manager, Business Planning and Support Services, will transform vision into value, promoting policies, standards, best practices and technology improvements across the Parks, Forestry & Environment (PF&E) division. Reviews, recommends and implements business improvements for Park Planning, Park Development, Park Operations, Forestry and Environment. Completes analysis and builds reports and dashboards to support data-driven decision making.

Duties and Responsibilities

Operational assessments and review of services

• Leading and facilitating workshops with various stakeholders, to gather business requirements and map existing and future business processes
• Identifying continuous improvement opportunities by collecting and analyzing operations data, identifying and prioritizing process improvement opportunities, and then recommending, developing and deploying solutions
• Displaying initiative and leadership on the job by analyzing business functional requirements to identify information, procedures, and decision flows

Project Management

• Leading and coordinating projects to improve the efficiency and effectiveness of the Service Area, including the support of the divisional performance metrics program
• Business Case support, analysis and development, project management, and integrated process re-design and system implementation to support changed processes as they relate to the implementation of various service area software applications
• Submitting written reports detailing project plans, business case justification, business recommendations, and implementation schedule to appropriate stakeholders for feedback and consultation

Critical Business Needs Support

• Developing and coordinating training and information knowledge transfer to appropriate stakeholders as part of system and process implementation as well as to ensure business process effectiveness in all areas of the division
• Assisting the Business Line Managers in identifying technical business trends and issues which impact the strategic direction of the Parks, Forestry & Environment division by researching and benchmarking other operations and systems to increase understanding of current and future business environments

Skills and Qualifications

• Graduation from a recognized post-secondary program in Business Administration, Economics, Finance, Public Administration or a related field of study with 3 to 5 years related experience.
• Certified Business Analysis Professional (CBAP), LEAN Certification, PMP designation or Certification in Change Management (PROSCI) are assets.
• Demonstrated success on business process improvement projects, documented and analyzed business processes, calculated benefits for proposed changes, presented solutions, and developed final deliverables.
• Excellent research, analytical and problem solving skills supported by strong facilitation capabilities.
• Experience and understanding of operational practices and procedures an asset.
• Experience in Infor, ActiveNet, PowerBI or equivalent applications an asset.
• Excellent computer skills and experience with Visio, PowerPoint and MS Office.
• Experience with Crystal or SQL report writing preferred.
• Experience in facilitation and documentation of end-user requirements and business process mapping with the ability to compare current state and future state to develop and document clear gap-analysis.
• Strong relationship management capabilities with proven ability to influence others and gain consensus.
• Demonstrated ability to initiate and execute projects utilizing sound judgment

Hourly Rate/Salary: $ 44.27 - $ 59.03
Grade: E
Hours of Work: 35
Work Location: 3240 Mavis Rd. Mississauga ON, L5V 0C4
Work Structure: Hybrid
Organization Unit: CMS/Business Planning & Supp Srvcs-PF&E
Department/Division/Section: CMS/Community Services Dept , CMS/Parks, Forestry & Environment , Business Planning & Supp Srvcs-PF&E
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.