Administrative Assistant - Deep River Dental

Dentalcorp Health Services LTD.; Deep River; On-site; CAD 34,000 - 44,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Deep River Dental, formerly Gage Dentistry, is recruiting a Dental Administrator to welcome patients, manage appointments, billing, and records in our Deep River, Ontario clinic. We operate with modern technology and a focus on patient care.

Requirements include at least 1 year in dental administration, experience with dental software, and a clinical background is a plus. We offer flexible scheduling, direct insurance billing, competitive pay ranging from $25 to $32 per hour, and a comprehensive

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Skills

Dental administration

Dental software

Job description

Get to Know Us

At Deep River Dental, formerly Gage Dentistry, we are committed to delivering personalized, patient-focused dental care in a welcoming and supportive environment. Our team of dental professionals provides a full range of preventive, restorative, and cosmetic services designed to help patients achieve and maintain optimal oral health. Located in Deep River, Ontario, our clinic combines modern dental technology with a compassionate approach to care. We strive to make every visit as comfortable and convenient as possible, offering features such as flexible scheduling, direct insurance billing, and support for anxious patients. Our collaborative team works together to create a positive experience for every patient. We are proud to foster a friendly, family-oriented atmosphere where both patients and team members feel valued and supported. We believe in building lasting relationships with our patients and in creating a workplace culture that emphasizes teamwork, professionalism, and continuous growth.

Schedule

Monday to Thursday 7:30am - 5:00pm Friday 7:30am - 2:30pm

Grow Without Limits

We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms.

Brilliant Rewards

Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.

Build Your Career with Us

Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.

Culture & Flexibility

Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth.

The wage for this Dental Administrator position is $25-$32/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.

We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.